SG2428 losing POE

SG2428 losing POE

SG2428 losing POE
SG2428 losing POE
a week ago - last edited Monday
Model: TL-SG2428P  
Hardware Version: V1
Firmware Version: .1.1 Build 20210514 Rel.62941

Hello

 

Losing POE to ports 

Network is all TP Link 

A couple of AP's ( EAP225's) 

 

 

SG2428 approx 3 years old

 

Started seeing POE shut down

Lost all POE to local switch ports 

Rebooted 4 days ago and came back and found the switch POE shut down again last night (so it stayed up for 4 days after reboot)

Rebooted and POE is restored 

 

Sw 1 ( Fiber to Sw 2 both SG2428P switches 

Sw 2 is no issues 

EAP 225  Access Points:

1 on Sw1 

1 on Sw 2

 

Saw a previous post about this same issue and was wondering if a fix was developed 

Unfortunately I thought I had backed up the logs but I did not ... 

In the meantime I ordered a replacement switch and should be in tomorrow 

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#1
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2 Accepted Solutions
Re:SG2428 losing POE-Solution
Monday - last edited Monday

Hi @Merlin02131 

Thanks for posting in our business forum.

If a reboot can fix it, it does not look like a problem with the switch.

You should consider replacing the cable, test it with a 3ft, and monitor its status. If it still shuts down the PoE, it could be a problem with the switch.

 

There is never a firmware regarding this. We have not changed anything related to the PoE for years. And there isn't anything to add or modify for it.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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#2
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Re:SG2428 losing POE-Solution
Monday - last edited Monday
Good Morning Ended up replacing the switch I read somewhere someone had the same issue and ended up replacing the switch Appreciate the reply Thank You Regards Rich
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#3
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2 Reply
Re:SG2428 losing POE-Solution
Monday - last edited Monday

Hi @Merlin02131 

Thanks for posting in our business forum.

If a reboot can fix it, it does not look like a problem with the switch.

You should consider replacing the cable, test it with a 3ft, and monitor its status. If it still shuts down the PoE, it could be a problem with the switch.

 

There is never a firmware regarding this. We have not changed anything related to the PoE for years. And there isn't anything to add or modify for it.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
Recommended Solution
  1  
  1  
#2
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Re:SG2428 losing POE-Solution
Monday - last edited Monday
Good Morning Ended up replacing the switch I read somewhere someone had the same issue and ended up replacing the switch Appreciate the reply Thank You Regards Rich
Recommended Solution
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  0  
#3
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