Hi @ArttVandelay 

Thanks for posting in our business forum.

ArttVandelay wrote

  @Clive_A No, it does not. Regardless of the connection - wired or wireless. And regardless of the way it's applied - via tick box or via reservation definition. That is what I said.

 

So do make your next move, by all means. Eagerly awaiting for a conclusion.

Can you confirm that this issue happens to the devices on ER707-M2?

We have a case that VLAN config is wrong which leads to the DHCP issue.

Hi @ArttVandelay 

Thanks for posting in our business forum.

ArttVandelay wrote

  @Clive_A Yes. My router/gateway is the ER707M2. And I use a OC200 v1 controller.

The client is directly connected to the router, and it failed to get an IP address?

Which port do you use for the client while testing it?

Hi @ArttVandelay

ArttVandelay wrote

  @Clive_A I am sorry, I feel we are going in circles. In my opening post I was saying I am using a OC200 and from the router I have a switch downstream as you can see in my topology screen.

I am asking on behalf of the dev. You can ignore the question and I am okay with that if there is no progress made on this case.

I have seen so many cases caused by minor errors. These matters to confirm the troubleshooting direction.

Hi @ArttVandelay 

Thanks for posting in our business forum.

ArttVandelay wrote

  @Clive_A I am sorry, I feel we are going in circles. In my opening post I was saying I am using a OC200 and from the router I have a switch downstream as you can see in my topology screen.

BTW, today, after running some history, I found that you have contacted the support team a week ago.

Dev members and I are now following up on this case. The support team you've contacted, not sure what steps you have taken, but now we'd like to remote with you. Please see the email I sent you earlier.