ER707-M2 cannot change DHCP or deactivate LAN interfaces

ER707-M2 cannot change DHCP or deactivate LAN interfaces

ER707-M2 cannot change DHCP or deactivate LAN interfaces
ER707-M2 cannot change DHCP or deactivate LAN interfaces
2 weeks ago
Model: ER707-M2  
Hardware Version: V1
Firmware Version: 1.2.3

Hi,

On my ER707-M2 I can no longer modify any settings of the Wired Networks / LAN interfaces.

 

I get this message if I try: "The IP address of Gateway is used in DHCP Reservation."

 

Yet after verification looking at the client list, the IP address of the Gateway (i.e.: this router), isn't used in DHCP Reservation (I have many DHCP reservations but not the GW). 

What to do please ?

 

 

 

 

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#1
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8 Reply
Re:ER707-M2 cannot change DHCP or deactivate LAN interfaces
2 weeks ago

Hi @TeRRia 

Thanks for posting in our business forum.

TeRRia wrote

Hi,

On my ER707-M2 I can no longer modify any settings of the Wired Networks / LAN interfaces.

 

I get this message if I try: "The IP address of Gateway is used in DHCP Reservation."

 

Yet after verification looking at the client list, the IP address of the Gateway (i.e.: this router), isn't used in DHCP Reservation (I have many DHCP reservations but not the GW). 

What to do please ?

 

 

 

 

 

The error means to ask you to verify whether 192.168.0.254 is taken. Not the router's MAC to be reserved.

Are you certain that 192.168.0.254 is not taken?

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#2
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Re:ER707-M2 cannot change DHCP or deactivate LAN interfaces
2 weeks ago - last edited 2 weeks ago

Hello  @Clive_A ,

 

Thank you for your fast response.

 

I confirm that 192.168.0.254 is not taken by any other device other than the router.

 

See below the list of clients filtered by IP@ and the list of devices with fixed IPs:

 

 

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#3
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Re:ER707-M2 cannot change DHCP or deactivate LAN interfaces
2 weeks ago

Hi @TeRRia

TeRRia wrote

Hello  @Clive_A ,

 

Thank you for your fast response.

 

I confirm that 192.168.0.254 is not taken by any other device other than the router.

 

See below the list of clients filtered by IP@ and the list of devices with fixed IPs:

 

 

 

 

I don't understand what you want to do now.

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#4
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Re:ER707-M2 cannot change DHCP or deactivate LAN interfaces
2 weeks ago

  @Clive_A :

What I want is mentioned in my initial message:

 

"On my ER707-M2 I can no longer modify any settings of the Wired Networks / LAN interfaces.

 

I get this message if I try: "The IP address of Gateway is used in DHCP Reservation."

 

For instance, if I want to disable an unused LAN interface, change the DHCP server IP range, activate IGMP Snooping, I cannot. Each time I get this error message.

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#5
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Re:ER707-M2 cannot change DHCP or deactivate LAN interfaces
2 weeks ago

Hi @TeRRia 

Thanks for posting in our business forum.

TeRRia wrote

  @Clive_A :

What I want is mentioned in my initial message:

 

"On my ER707-M2 I can no longer modify any settings of the Wired Networks / LAN interfaces.

 

I get this message if I try: "The IP address of Gateway is used in DHCP Reservation."

 

For instance, if I want to disable an unused LAN interface, change the DHCP server IP range, activate IGMP Snooping, I cannot. Each time I get this error message.

So, it has been set as 192.168.0.254 and you want to modify any of the parameters under the default VLAN 1 interface and without touching any of the IP range, simply enabling IGMP or anything like that, toggle functions, and it will pop up the error when you save it?

 

Did you look it up in the tab of the DHCP reservation to see if there is anything wrong with it?

Any ARP log in the log history?

Does this happen to other interfaces? What are other interfaces like?

 

Try to update the gateway IP, update the DHCP range, and set the range manually. Click Save and see if you can succeed?

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#6
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Re:ER707-M2 cannot change DHCP or deactivate LAN interfaces
2 weeks ago - last edited 2 weeks ago

  @Clive_A 

 

So I found the issue:

 

If I change the Gateway IP (it's now 192.168.0.1 instead of 192.168.0.254), things are working fine and I can again modify settings (enabling IGMP Snooping, ...).

 

I do not get anymore the error message: "The IP address of Gateway is used in DHCP reservation".

 

Now this is not acceptable, I need to revert back to my previous setup: 192.168.0.254. But if I do so, I am back to the orignial issue.

 

Note: I did replace my router couple of weeks go. I used to have an ER7206, now I have the ER707-M2.

 

This looks to me like a bug. Is there a way to fix it please ?

 

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#7
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Re:ER707-M2 cannot change DHCP or deactivate LAN interfaces
a week ago

  @TeRRia Any news please ?

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#8
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Re:ER707-M2 cannot change DHCP or deactivate LAN interfaces
a week ago

Hi @TeRRia

TeRRia wrote

  @TeRRia Any news please ?

Me and the test team both tried to reproduce this and we failed to do that.

Test team is using the V5.15 controller. And I am using software controller V5.14.

 

Quite curious if you have resolved this by yourself now?

Have you tried to reset the router and adopt it back?

Is that possible to get a backup from you? The non-support backup, regular one.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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#9
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