Can not using Omada Software Controller

Can not using Omada Software Controller

Can not using Omada Software Controller
Can not using Omada Software Controller
Yesterday
Model: EAP610  
Hardware Version: V3
Firmware Version: 1.5.0 Build 20240830 Rel. 63168(5553)

I have an EAP610 that I want to put into the Omada controller software, but I have some problems using it...
 

1. when I use the controller software v3 which was released in 2018, the AP is detected on the network, but cannot be adopted, it always gives the message "failed to send adopt command to ap", I have tried reinstalling the controller, resetting the AP, but the writing still remains There is

2. Secondly, when I use the Omada controller software v5, it always only opens when I first install it, but when I try to exit the controller, I can't log in again, when I press shoprtcut, it only gives me a .jar file.

Is there something wrong with my use of the controller software?

I hope I can find the answer, because this is quite stressful for me :( 

thanks in advance guyss...

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Re:Can not using Omada Software Controller
Yesterday

Hi  @UniFly 

 

Firstly, EAP610 is not compatible with controller V3. It's too old, so let's focus on the controller v5 issue.

 

but when I try to exit the controller, I can't log in again, when I press shoprtcut, it only gives me a .jar file.

>>>Could you please share a screenshot or a short video showing this process?

 

In the meantime, you may have a look on the following guide:

What to do if you cannot find the page of Omada SDN Controller

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