Solla-topee wrote

  @jmcruvellier  The new firmware has been pushed to your Tapo C500, please update it via the Tapo app and check if it helps.

 

  @schrodes We do not have the firmware for the Tapo C510W, and I'm consulting the case with the relevant team. If there are any updates, I'll reply to you.

  @Solla-topee many thanks, just updated my C500 camera and PTZ is working fine!

Solla-topee wrote

  @jmcruvellier  The new firmware has been pushed to your Tapo C500, please update it via the Tapo app and check if it helps.

@Solla-topee it works, many thanks!

 

Solla-topee wrote

 @schrodes We do not have the firmware for the Tapo C510W, and I'm consulting the case with the relevant team. If there are any updates, I'll reply to you.

 

  @Solla-topee  Is there documentation on how to downgrade my firmware until this is addressed?

 

Thanks.

  @Solla-topee 

Solla-topee wrote

  @schrodes 

Hi,
The new firmware has been pushed to your Tapo C510W, please update it via the Tapo app and check if it helps.

 

Before the Upgrade:
(1) Please be sure you have read the Beta Test Agreement before upgrading the Pre-release firmware!
(2) How to update the firmware of the Tapo devices on the Tapo App

Best Regards

 

Yes, it's working now. THanks!

Dear Guys, with the c500 ispy correctly handles pan and tilt on ONVIF, but I couldnt find solution for the ZOOM function. Any ideas? Thanks!

Hi,
I have the same issue. Camera: C510W.
It would be good to get a fixed firmware. I've sent a PM, @Solla-topee.

 

Thanks,

Tamas

  @Solla-topee 

Thank you, it works now like before!

Congratulations for such level of support.

You are the best! :)

 

BR,

Tamas

 

  @Solla-topee 

hi,

Same issue with me for Home Assistant and frigate on my C510w after the v1.3.1 upgrade. I've PM'ed you.