EAP225 outdoor
Hi all,
recently i have installed an eap225-outdoor in my farm, when i plug the PoE cable, the led in the eap is green, and everything is working, after 2 days the eap no longer works.
i tried to change the Eth cable, the poe adapter and so on, but i didn't work.
any one who can help ?
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Hi @ghost124
What's the exact issue with the EAP225-outdoor?
It's no longer powered on?
If so, please change a short cable, press and hold the reset button, see if it will be fixed.
If still no help, you may contact your retailer to get a replacement.
If the power is working, and there is some other issues, please let us know more details.
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@Vincent-TP Thanks for ur response, i changed the cable, the PoE adapter works, but the EAP doesn't powered on, i noticed when i plug the cable into the eap port that the temperature of the eap has increased, but the LED doesn't light up.
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Hi @ghost124
Did you try the reset button?
If plug the EAP into the EAP-wall cable, will it power on?
How long is the cable you are using?
If possible, please try a shorter cable.
If you have tried all of above and the issue persists, you may contact your retailer to check the warranty.
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@Vincent-TP yes i tried the reset button, the cable is 1 m, when i plug the cable the temperature of the eap increase but it doesn't powered on.
I'm a vendor of the tplink product in tunisia, and this eap is from one of my client that he buy it from me 3 days ago.
that's why i'm asking here
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Hi @ghost124
There is not much we can do for no power issue.
If you also tried different power outlets, you'd better contact your distributor.
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