Replay record video impossible to watch
Replay record video impossible to watch
Everything works fine except:
The recorded videos are impossible to watch.
Its seems that they are hactched into segments and then no image is visible.
Could you help me please?
Thanks a lot!
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Yihaaa! I just fond the way to resolve my problems.
I put the Storage Stream in Substream. And in the Substream parameters I put a smaller resolution with a maximum bitrate of 512 Kbps for all of those old caméras.
Ans it works fine !
Thanks for your help,
Greatings!
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Hi @Boogie81
Thanks for posting in our business forum.
Any information about the HDD status?
The description is very blurry. Screenshots or videos would be great.
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Hello,
The HDD os brand new and totaly reconize by the NVR, it's a 1To Seagate ST1000DL002.
I put a screenshot,
Thanks
Gr.
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I have 7 cameras and the replay problem is on all of them, no problem with the live view...
On the NVR, the replay is sometimes with a green screen too.
Thanks
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Hi @Boogie81
Thanks for posting in our business forum.
Boogie81 wrote
Hello,
The HDD os brand new and totaly reconize by the NVR, it's a 1To Seagate ST1000DL002.
I put a screenshot,
Thanks
Gr.
This looks really strange. The picture shows white and black stripes.
When do you notice this problem?
Have you tried a different NVR?
What if you export the videos from the NVR, can you see the normal view?
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It works fine with our old NVR, an old TVT.
I see somethings strange, on the live view on the NVR, when the videos are in small area, no problem. But when I put a camera on the big area/view locate on the left side of the screen, I have green screen.
Maybe it could help you to understand from where the problem come...
I also see that this problem is on our 6 cameras who are a bit old (impossible to go on the ip adress of those cameras without downloading SuperClientEx from those camers, who are not support anymore by recent web browser) I'm stuck by the way on this point too, if you know something about that, let me know too,
Thanks a lot for tour help!
Gr
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Hi @Boogie81
Thanks for posting in our business forum.
Boogie81 wrote
It works fine with our old NVR, an old TVT.
I see somethings strange, on the live view on the NVR, when the videos are in small area, no problem. But when I put a camera on the big area/view locate on the left side of the screen, I have green screen.
Maybe it could help you to understand from where the problem come...
I also see that this problem is on our 6 cameras who are a bit old (impossible to go on the ip adress of those cameras without downloading SuperClientEx from those camers, who are not support anymore by recent web browser) I'm stuck by the way on this point too, if you know something about that, let me know too,
Thanks a lot for tour help!
Gr
Think this could be a problem with the compatibility. This might not be resolved anyway in my opinion so far.
What are the models of them?
What protocols do they support?
At least the video stream function is not working from what I can tell.
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We've got 2 models, TVT 9433E and TVT 9533T
TVT9433 E - H.264 - 3 Mp
TVT 9533 T - 3Mp, maxim 2048x1536
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