Replay record video impossible to watch

Replay record video impossible to watch

Replay record video impossible to watch
Replay record video impossible to watch
2 weeks ago - last edited 2 weeks ago
Model: VIGI NVR1008H-8P  
Hardware Version:
Firmware Version:

Everything works fine except:

The recorded videos are impossible to watch.

Its seems that they are hactched into segments and then no image is visible.

 

Could you help me please?

 

Thanks a lot!

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#1
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1 Accepted Solution
Re:Replay record video impossible to watch-Solution
2 weeks ago - last edited 2 weeks ago

  @Clive_A 

 

Yihaaa! I just fond the way to resolve my problems. 

 

I put the Storage Stream in Substream. And in the Substream parameters I put a smaller resolution with a maximum bitrate of 512 Kbps for all of those old caméras.

 

Ans it works fine ! 

 

Thanks for your help, 

 

Greatings! 

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#12
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12 Reply
Re:Replay record video impossible to watch
2 weeks ago

Hi @Boogie81 

Thanks for posting in our business forum.

Any information about the HDD status?

The description is very blurry. Screenshots or videos would be great.

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#2
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Re:Replay record video impossible to watch
2 weeks ago

  @Clive_A 

 

Hello, 

 

The HDD os brand new and totaly reconize by the NVR, it's a 1To Seagate ST1000DL002.

I put a screenshot,

 

Thanks

 

Gr.

 

File:
Screenshot_20241021_084515_VIGI.jpgDownload
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#3
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Re:Replay record video impossible to watch
2 weeks ago

  @Clive_A 

 

I have 7 cameras and the replay problem is on all of them, no problem with the live view...

 

On the NVR, the replay is sometimes with a green screen too.

 

Thanks 

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#4
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Re:Replay record video impossible to watch
2 weeks ago

  @Clive_A 

 

And the cameras brand are TVT.

 

 

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#5
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Re:Replay record video impossible to watch
2 weeks ago

Hi @Boogie81 

Thanks for posting in our business forum.

Boogie81 wrote

  @Clive_A 

 

Hello, 

 

The HDD os brand new and totaly reconize by the NVR, it's a 1To Seagate ST1000DL002.

I put a screenshot,

 

Thanks

 

Gr.

 

This looks really strange. The picture shows white and black stripes.

When do you notice this problem?

Have you tried a different NVR?

What if you export the videos from the NVR, can you see the normal view?

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#6
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Re:Replay record video impossible to watch
2 weeks ago

  @Clive_A 

It works fine with our old NVR, an old TVT.

 

I see somethings strange, on the live view on the NVR, when the videos are in small area, no problem. But when I put a camera on the big area/view locate on the left side of the screen, I have green screen. 

 

Maybe it could help you to understand from where the problem come...

 

I also see that this problem is on our 6 cameras who are a bit old (impossible to go on the ip adress of those cameras without downloading SuperClientEx from those camers, who are not support anymore by recent web browser) I'm stuck by the way on this point too, if you know something about that, let me know too, 

 

Thanks a lot for tour help! 

 

Gr 

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#7
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Re:Replay record video impossible to watch
2 weeks ago

Hi @Boogie81

Thanks for posting in our business forum.

Boogie81 wrote

  @Clive_A 

It works fine with our old NVR, an old TVT.

 

I see somethings strange, on the live view on the NVR, when the videos are in small area, no problem. But when I put a camera on the big area/view locate on the left side of the screen, I have green screen. 

 

Maybe it could help you to understand from where the problem come...

 

I also see that this problem is on our 6 cameras who are a bit old (impossible to go on the ip adress of those cameras without downloading SuperClientEx from those camers, who are not support anymore by recent web browser) I'm stuck by the way on this point too, if you know something about that, let me know too, 

 

Thanks a lot for tour help! 

 

Gr 

Think this could be a problem with the compatibility. This might not be resolved anyway in my opinion so far.

What are the models of them?

What protocols do they support?

At least the video stream function is not working from what I can tell.

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#8
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Re:Replay record video impossible to watch
2 weeks ago

  @Clive_A 

 

We've got 2 models, TVT 9433E and TVT 9533T

 

TVT9433 E - H.264 - 3 Mp

TVT 9533 T - 3Mp, maxim 2048x1536

 

 

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#9
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Re:Replay record video impossible to watch
2 weeks ago

  @Clive_A 

 

They work with the ONVIF. 

 

The stream works fine with my computer or smartphone,

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#10
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Re:Replay record video impossible to watch
2 weeks ago

Hi @Boogie81 

Thanks for posting in our business forum.

Boogie81 wrote

  @Clive_A 

 

They work with the ONVIF. 

 

The stream works fine with my computer or smartphone,

Soft-decoding enabled?

Do you experience the same problem across app, NVR, and web GUI?

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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#11
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