camera can not find 2.4 ghz network

camera can not find 2.4 ghz network

camera can not find 2.4 ghz network
camera can not find 2.4 ghz network
2024-10-18 14:10:13 - last edited 2 weeks ago

just bought 2 exterior "smart" cameras and it seems inpossible to connect to my 2.4 ghz network. Tried manually but noting works.

Is there a solution for this problem or better return the cameras for another model|?

  0      
  0      
#1
Options
1 Accepted Solution
Re:camera can not find 2.4 ghz network-Solution
2024-10-21 09:15:51 - last edited 2 weeks ago

  @Casopdeberg 

Hi,
You can refer to the instructions below to troubleshoot the reported issue.
What should I do if I fail to configure Tapo Camera?
 

If the problem remains, please confirm:
1. The test results of the above instructions.
2. Can you see and connect your router's 2.4G Wi-Fi on your phone/laptop?
3. Can the camera find other 2.4G Wi-Fi networks?

 

Best Regards

Recommended Solution
  0  
  0  
#2
Options
1 Reply
Re:camera can not find 2.4 ghz network-Solution
2024-10-21 09:15:51 - last edited 2 weeks ago

  @Casopdeberg 

Hi,
You can refer to the instructions below to troubleshoot the reported issue.
What should I do if I fail to configure Tapo Camera?
 

If the problem remains, please confirm:
1. The test results of the above instructions.
2. Can you see and connect your router's 2.4G Wi-Fi on your phone/laptop?
3. Can the camera find other 2.4G Wi-Fi networks?

 

Best Regards

Recommended Solution
  0  
  0  
#2
Options