WiFi not working for 10-20 seconds after the phone has been asleep
WiFi not working for 10-20 seconds after the phone has been asleep
Hi,
Recently switched from a TP-Link Deco system to a full Omada system for my office.
I have:
- ER707-M2 v1.0
- OC-300
- Several EAP670 v2
While in my main office, with my phone a few meters from the EAP670 v2 with an excellent signal (-44dB, 1080Mbps), sometimes when unlocking my phone, WiFi doesn't work for 10-20 seconds, despite being still connected with an excellent signal (and the icon showing connection and excellent signal)
After 10-20 seconds it works fine.
Also, while the phone is asleep, sometimes I have notifications very late (basically when I unlock the phone and I wait for these 10-20 seconds)
Was working fine with the previous Deco XE75 system, so I don't think the phone is the culprit.
Can you please advise?
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@MR.S Yes, it's disabled. I can double check though: where should I see this icon displayed in the controller interface?
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@Vincent-TP Already disabled.
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@Vincent-TP Someone there? Can you please open a ticket à TP-Link support?
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The support ticket ID is TKID240849052, please pay attention to your email inbox.
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@Vincent-TP In case someone has this problem in the future, I'm posting the solution as found by TP-Link technical support: disabling ARP-to-Unicast Conversion fixed this strange behavior of ESP8266-based devices.
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@Vincent-TP ... also, if it can help, my Android device sometimes not having WiFi connection when waking up from sleep was fixed by unchecking the 4 checkboxes in "Multicast/Broadcast Management"
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