Hi @valda84 

Thanks for posting in our business forum.

This can be classified as the NAT issue first before I know that you have done all the steps right.

Virtual Services(Port Forwarding) on the Router Doesn't Take Effect

I need to know the results listed in this guide. Also would be great if you can post a diagram with IPs to illustrate the background.

Please mosaic your sensitive information. Here is a list of information considered sensitive:

1. Public IP address on your WAN if your WAN is.

2. Real MAC address of your device.

3. Your personal information including address, domain name, and credentials.

For troubleshooting purposes, when a WAN IP is needed, please leave some values visible for identification.

Hi @valda84 

Thanks for posting in our business forum.

valda84 wrote

  @Clive_A no help? :-(

I asked for the results of each step in troubleshooting the NAT. I think I don't see any of them.

I cannot determine or suggest what might be wrong with the given information. Thank you for your understanding.