Security Cameras not authenticating

Security Cameras not authenticating

Security Cameras not authenticating
Security Cameras not authenticating
2024-06-03 03:26:51
Model: EAP660 HD  
Hardware Version:
Firmware Version:

Hello, 

 

i just finished setting up the EAP660 HD wireless adapter. The wifi works great with my devices except for the security cameras. I got this message while trying to authenticate

 

8dc2419b3577467b8a74c017228bb3ee

 

I'm using the 2.4 channel, wpa-personal so i'm not sure what is going on, please assist, thanks

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#1
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6 Reply
Re:Security Cameras not authenticating
2024-06-03 18:39:39

  @theitguyatl 

 

do you have a screenshot of the SSID configuration on the EAP660

 

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#2
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Re:Security Cameras not authenticating
2024-06-04 01:00:13 - last edited 2024-06-04 01:00:53

Hi  @theitguyatl 

 

Not sure why the device only support lower security than WPA2. 

 

Anyway you can choose security as WPA-PSK for the SSID.

 

 

>> Omada EAP Firmware Trial Available Here << *Try filtering posts on each forum by Label of [Early Access]*
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#3
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Re:Security Cameras not authenticating
2024-06-04 01:46:05

  @MR.S Not at the moment since this was for a friend of mine. I'm planning to go back on Thursday. His camera is a GMK which I never heard of before. However, I ordered his same exact camera so I can test it. I have a Unifi Wifi adapter but i should see if the higher security encryption would work.

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#4
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Re:Security Cameras not authenticating
2024-06-04 01:47:20

  @Fae I'll give it try when I go back to my friends house on Thursday. His camera is a GMK which I never heard of before. However, I ordered his same exact camera so I can test it. I have a Unifi Wifi adapter but i should see if the higher security encryption would work. would you think the firmware needs to be updated?

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#5
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Re:Security Cameras not authenticating
2024-06-04 02:38:58

Hi  @theitguyatl 

 

Yes, it will be good if you can test the newest firmware of EAP660 HD. 

>> Omada EAP Firmware Trial Available Here << *Try filtering posts on each forum by Label of [Early Access]*
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#6
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Re:Security Cameras not authenticating
2024-06-04 16:08:41

  @Fae Ah, i need to update you on something. When I saw your message, I was litterally falling asleep last night so I didn't really saw everything. I noticed that you said about the encryption that its to be configured below wpa2. Its def weird that this camera would require that since I've always installed cameras for my customers and friends using wpa2 standdard. I have Ring doorbelll camera and using Unifi products which is a more advanced equipment than TP-Link. He has a Chinese made camera (GMK)

 

What I did is that I bought the same exacdt camera and I went to the Unifi dashboard. Sadly the camera would not work because it doesn't have WPA-PSK. Luckly, I already installed the TP-link access point since based on the information that you able to provide it, it does have the required step.

 

For some odd reason, I initally got him a unifi wap but the unit was defective, took it back, and my gut feeling told me that I should get a TP-Link.

 

I'll def it change the encryption setting when it get back to his house

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#7
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