Camera defaults to left extreme position VIGI C540-W

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Camera defaults to left extreme position VIGI C540-W

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Camera defaults to left extreme position VIGI C540-W
Camera defaults to left extreme position VIGI C540-W
2024-03-06 19:33:48 - last edited 2024-03-07 01:00:12
Model: VIGI C540  
Hardware Version: V1
Firmware Version: 2.0.4

Camera VIGI C 540

 

After a day of working the camera points to left extreme. The preset what was placed to point the camera to the middle looses as well and moves the camera to left extreme

It auto tracks movement but finally at some point returns to left extreme view

  0      
  0      
#1
Options
1 Reply
Re:Camera defaults to left extreme position VIGI C540-W
2024-03-07 06:11:04

Hi @RogerGa 

Thank you so much for taking the time to post the issue on TP-Link community!

To better assist you, I've created a support ticket via your registered email address and escalated it to our support engineer to look into the issue. The ticket ID is TKID240313050, please check your email box and ensure the support email is well received. Thanks!

Once the issue is addressed or resolved, welcome to update this topic thread with your solution to help others who may encounter the same issue as you did.

Many thanks for your great cooperation and patience!

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
  0  
  0  
#2
Options