This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.Public Static IP on OC300 Not connecting to Internet
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
We have tried, unsuccessfully, to get a stand-alone OC300 Controller to connect to Internet through our existing router (non-TP-Link brand) by connecting the OC300 directly to our router and assigning the Controller a public static IP address. This connection was tested with a PC having the same static IP address and the connection worked to the Internet without issue. The OC300 just does not complete the connection. We have set the "Gateway Model" type to Universal, since wer are not using a TP-Link branded Router, but still no connection. We have been back and forth with TP-Link support to try to get this resolved with no luck. Where are we going wrong here?
Did you create and register a TPlink account, and when setting up the OC300, did you enable cloud access?
Can you ping the OC300 locally (from another port of the router) at it's static IP config?
Can the controller ping an IP on the internet, like 8.8.8.8? (you will find this ability in the Tools section)
