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camera lens is automatically zoomed in without human intervention

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camera lens is automatically zoomed in without human intervention

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
camera lens is automatically zoomed in without human intervention
camera lens is automatically zoomed in without human intervention
2023-12-08 11:34:32
Tags: #VIGI Camera #zoom in
Model: VIGI C540V  
Hardware Version: V1
Firmware Version: 1.0.1 Build 230625 Rel.53337n
My camera lens is automatically zoomed in without human intervention twice. 

Why does this happen?
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Re:camera lens is automatically zoomed in without human intervention
2023-12-11 03:17:15

Hi @Jamsun 

Thanks for posting in our business forum.

1. Rule out the software or manual error.

Do you share the account with anyone?

Recently, is there any firmware upgrade that causes this problem?

Is the firmware up-to-date?

Do you have any zoom-in settings?

2. Hardware issue. Something went wrong inside the camera and it triggers the zoom-in.

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Views: 256

Replies: 1

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VIGI Camera
zoom in
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