Home

Forums

Stories

Knowledge Base

Business Community > Cameras > camera lens is automatically zoomed in without human intervention

< Cameras

camera lens is automatically zoomed in without human intervention

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

camera lens is automatically zoomed in without human intervention

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Jamsun

2023-12-08 11:34:32

Posts: 1

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2023-12-08

camera lens is automatically zoomed in without human intervention

2023-12-08 11:34:32

Tags: #VIGI Camera

Model: VIGI C540V

Hardware Version: V1

Firmware Version: 1.0.1 Build 230625 Rel.53337n

My camera lens is automatically zoomed in without human intervention twice. 

Why does this happen?

1 Reply

Clive_A

2023-12-11 03:17:15

Posts: 5948

Helpful: 2914

Solutions: 1355

Stories: 0

Registered: 2023-06-09

Re:camera lens is automatically zoomed in without human intervention

2023-12-11 03:17:15

Hi @Jamsun

Thanks for posting in our business forum.

1. Rule out the software or manual error.

Do you share the account with anyone?

Recently, is there any firmware upgrade that causes this problem?

Is the firmware up-to-date?

Do you have any zoom-in settings?

2. Hardware issue. Something went wrong inside the camera and it triggers the zoom-in.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update! ☛Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.

camera lens is automatically zoomed in without human intervention

camera lens is automatically zoomed in without human intervention

Information

Voters 0

Tags