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VPN DOESNT AUTO CONNECTS

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VPN DOESNT AUTO CONNECTS

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

xaviersuarezv

2023-11-24 15:11:50

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Registered: 2023-11-24

VPN DOESNT AUTO CONNECTS

2023-11-24 15:11:50

Tags: #VPN #Network Connectivity

Model: ER7206 (TL-ER7206)

Hardware Version: V1

Firmware Version: 1.1.1 Build 20210723 Rel.64359

Hello,

I am currently facing an issue with the "Lan to Lan" connection that links our two offices. Each office has its own static public IP.

The problem arises when the Lan to Lan connection intermittently disconnects. To resolve this, I have to manually log in to the VPN router via AnyDesk. Once logged in, I click on "disconnect" and then "connect," after which the Lan to Lan VPN reconnects successfully.

Is there a reason why the router doesn't reconnect automatically?

Regards, Xavier

1 Reply

Clive_A

2023-11-27 02:23:09

Posts: 5984

Helpful: 2948

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Registered: 2023-06-09

Re:VPN DOESNT AUTO CONNECTS

2023-11-27 02:23:09

Hi @xaviersuarezv

Thanks for posting in our business forum.

Is your firmware like the stated V1.1.1? If yes, update it to the latest one. Go to the official website and search for your model.

This issue is rare and for now, it seems to be an unstable WAN(Internet) connection.

If you want to find out the root cause, you should Wireshark and see how the IPsec disconnects.

How to capture packets using Wireshark on SMB router or switch

How to Use Port Mirror to Capture Packets in the Controller

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update! ☛Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.

VPN DOESNT AUTO CONNECTS

VPN DOESNT AUTO CONNECTS

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