ER8411 - Stability issue when VPN L2TP to L2TP is activated?

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ER8411 - Stability issue when VPN L2TP to L2TP is activated?

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ER8411 - Stability issue when VPN L2TP to L2TP is activated?
ER8411 - Stability issue when VPN L2TP to L2TP is activated?
2023-10-10 08:26:59 - last edited 2023-10-11 12:06:52
Tags: #VPN
Model: ER8411  
Hardware Version: V1
Firmware Version: 1.1.0 Build 20230705 Rel. 64091

Hello community,

 

in my Omada setup with a 6 switches and the ER8411 as router I have find out that my most issues with the stability is coming from VPN / Raidus. Therefore I want to ask if anyone can confirm maybee same issues?

 

A short description:

 

2x TL-SX3016F

1x TL-SX3008F

3x TL-SG3428

1x OC300 Controller

1x ER8411 Router

 

We have 30 different networks with some clients in the network. Each network is seperated via Router ACL from each other. For a test we have running a time a L2TP to L2TP with 1 of the 30 networks between ER8411 and ER7206. The VPN is working fine without any isses. But after some days uptime on the ER8411 and connecting a new client the ER8411 is freezing and stops working. The omada controller disconnects and the only way to get it running again is to unplug the ER8411 and plugin in again the power cord cable. The issue is coming again and again. I have researched this issue and some people mentioned that sound a radius server issue. With this information I have deactivated not deleted the VPN L2TP profile in ER8411 and since that it looks like the Router is running stable. Is there maybee an issue in the firmware or any other issues?

 

Many thanks in advanced

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#1
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1 Accepted Solution
Re:ER8411 - Stability issue when VPN L2TP to L2TP is activated? -Solution
2023-10-11 09:24:07 - last edited 2023-10-11 12:06:52

  @Cij 

Of course you can go to the official website and contact them for help。

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Re:ER8411 - Stability issue when VPN L2TP to L2TP is activated?
2023-10-11 07:08:38

  @Cij 

It could be a firmware issue.
It could also be other configurations and settings of the router that are not correct, you can try disabling the VPN and use the other features normally and observe for a few days to see if you will have the same problem.

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Re:ER8411 - Stability issue when VPN L2TP to L2TP is activated?
2023-10-11 07:13:56

  @Md-Ripon3 thanks for your answer. I have already made this test, disabling the VPN profile and the router is running without any issues since 14 days. Should I contact the TP-Link support directly if they can check this issue as we need this function?

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Re:ER8411 - Stability issue when VPN L2TP to L2TP is activated? -Solution
2023-10-11 09:24:07 - last edited 2023-10-11 12:06:52

  @Cij 

Of course you can go to the official website and contact them for help。

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