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NOT GETTING IP

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NOT GETTING IP

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NOT GETTING IP
NOT GETTING IP
2023-09-06 16:47:51 - last edited 2023-09-07 09:44:36
Tags: #VLAN & Multi-Networks #Firmware Update
Model: EAP110   EAP245  
Hardware Version: V4
Firmware Version: 5.0.4 (EAP110) 1.2.0 (EAP245)

I am having 4 APs among 3 are eap 110 & one eap 245. I have created 4 ssid using oc200. 2 ssids are password based which is working fine and 2 ssids are mac based with vlan 20 and vlan 40 are giving trouble as i am binding any mac address with these ssids are getting ip address under all 3 eap 110 and working but when these mac user are coming under eap 245 are not getting any ip address

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#1
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5 Reply
Re:NOT GETTING IP
2023-09-07 08:47:07

Hello @Dipak-OMF,

 

Dipak-OMF wrote

2 ssids are mac based with vlan 20 and vlan 40 are giving trouble as i am binding any mac address with these ssids are getting ip address under all 3 eap 110 and working but when these mac user are coming under eap 245 are not getting any ip address

 

What specific Mac-based settings have you done? Mac-based Authentication? IP-MAC Binding?

Could you elaborate on your issue with some screenshots of settings?

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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#2
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Re:NOT GETTING IP
2023-09-07 09:42:43 - last edited 2023-09-07 09:56:26

   

@Hank21Mac-based Authentication 

I  have created a profile under mac group and putting that group in mac filter allow list. and the same mac are working fine with eap110 but not with eap 245

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#3
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Re:NOT GETTING IP
2023-09-08 05:36:53

Hello @Dipak-OMF,

 

To better assist you, I've created a support ticket via your registered email address, and escalated it to our support engineer to look into the issue. The ticket ID is TKID230912722, please check your email box and ensure the support email is well received. Thanks!

Once the issue is addressed or resolved, welcome to update this topic thread with your solution to help others who may encounter the same issue as you did.

 

Many thanks for your great cooperation and patience!

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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#4
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Re:NOT GETTING IP
2023-09-09 15:12:16

  @Hank21 thank you for your support and please help me out to buy a poe switch(model) as i am using multiple injectors for these devices so i want to remove them from my rack.

 

3 no of eap 110

1 pcs of eap 245

1 Pcs oc 200.

 

thank you :)

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#5
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Re:NOT GETTING IP
2023-09-11 02:32:49

Hello @Dipak-OMF，

 

Our senior engineer has received your feedback on the issue via email, they will continue to follow up with your case. If you have any additional information, please feel free to reply to the support email whose case ID is TKID230912722. Many thanks for your cooperation and patience!

 

Thank you for your valued update on the case.

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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#6
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Views: 873

Replies: 5

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VLAN & Multi-Networks Firmware Update
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