@Hank21 Sorry for the delayed response, busy week!

     Yes, all main hardware is TP-link and that hardware was adopted by the OC300 controller.

Topology and firmware versions attached below.

Wired clients are game systems, TVs', computers, security cameras, along with media and sound devices. In two rooms there is a non managed switch one of which is a tplink TL-SG108) between the eap615's and the devices. However the other 3 are straight off of the 615's and don't show up either.  I would expect there to be potential direct management issues with the simple switches in the two rooms but i would still think the IP's and devices could be seen at minimum. No wired clients are directly connected to the main switch as port 16 goes to another separately located non-tplink poe switch for the security cameras. So all I see for wired clients are the OC300 controller, the 2 security cameras off of the non-tplink poe switch.

The second switch showing on here was just recently added and adopted but is not in its final location as i was hoping to get this client issue addressed first in case i have to make changes to original plans.

Please let me know if i have left anything out you need or misinterpreted your information requested in any way. 

I look forward to your reply.

Thanks in advance!

Hank21 wrote

Hello  @jlruss9777,

 

Thanks for such detailed information. But I still wanna confirm whether you connect EAPs to the T1600-28PS switch directly, and the EAP has the wired clients connected.

If the EAP615-Wall is connected to the managed switch directly, and you will see the wired clients in the switch connected list but not the EAP's connected list, this is the current controller's detection mechanism.

  @Hank21 

But I still wanna confirm whether you connect EAPs to the T1600-28PS switch directly, and the EAP has the wired clients connected.

     All the EAP615's are seperated from the switch only by a pass through patch panel. 2 of the rooms have the EAP615's directly connected to their respective wired devices with no switch inbetween. In both of these rooms I cut on the xbox game systems only and verified their connection to the internet and xbox services. Copied their mac's and IPs. Then compaired those addresses to all access points and clients lists to make sure that they did not show up on ANY of them as wired or wireless connected devices (seen that occur with more than one all in one router before). So the answer to your question is yes and no. But even in the conditions you specified the wired clients do not show up.

If the EAP615-Wall is connected to the managed switch directly, and you will see the wired clients in the switch connected list but not the EAP's connected list, this is the current controller's detection mechanism.  

    As stated above two of the EAP615's are directly connected to the T1600 switch (through patch panel) and their wired devices, but these 2 EAP615's wired devices do not show in the switch connected list either. Today, after removing the ip cameras from the switch (port 16) the only thing that shows up on the switch  list as a connected client is port 2 which is the OC300 controller. 

    As additional information that may be relevent to the issue:     I have left the network in its default basic configuration as I was installing in segements with short "burn ins"  to make sure everything worked as intended before removing and installing everything in their final place and configuration. So there is not a seperate management interface and vlans. i know thats not optimal..but if this issue hadn't presented itself it would have been already done, i stopped to see if there was a fix or if it'd screwed up.

Thanks again for all the time and help so far, its appreciated!

  @Hank21 

Hank21 wrote

Hello @jlruss9777,

 

Thanks again for your input!

 

Please log into the Managed switch's CLI Interface, and please show the Mac Address table. The command is as below:

Sw> en
Sw# show mac address-table

 

Please confirm whether you can find the wired clients' MAC Addresses here.

Hank,

     To add the the already odd situation. Last night i reset only the switch (i have previously restarted all EAP clients. And restarted all the hardware all at the same time, never just the switch till last night) and after reset the wired clients did infact show in the T1600-28PS switch client list, with the correct associated port that the EAP615 for those devices were plugged into.

     However today on seeing your post and rechecking the client list to verify the problem was resolved... the switch was back to not showing any wired clients other than the OC300 controller. So, double frustrated, I dove back into problem solveing for your requested infromation.

    As you will see below my intended Main switch the T1600-28PS does not support the CLI or Terminal functions of the controller. Also it would not let me telnet without forgetting the switch. However on a whim i decided to run your specified commands on the TL-SG2008P which has NEVER been tied to anything other than the T1600-28PS port 24 through its port 8. yet you will see its mac address table has the current 33 wireless and wired clients. (though through the controller interface the TL-SG2008 shows no clients) I have Highlighted the wired clients and what they are in the attached PDF copy of the mac address table. 

Thank you again.

Alert pop up states: "device does not support CLI configurations"

  @Hank21 

Hank21 wrote

Hello @jlruss9777,

 

Could you log into the TL-SG2008's CLI page again and put in "show client"?

Please also use the SSH to log into the EAP615-Wall CLI page and type in "cliclientd wltoool sta", so that we can check the clients of EAPs.

 

If you don't mind, please remove the switch T1600-28PS from your network just for testing.

Hank,

     Requested information attached along with new topology and client list of TL-SG2008 after restart with out the T1600. 

Odd thing: in the topology picture the controller GUI shows the router in port #4 when its in port#8. The switch CLI client list correctly lists the uplink in port 8 (as does the GUI) but has the router IP in port 4 also. Why is it separating the two and assigning the router IP to a port its not present in?

Also and FYI note: one of the EAP615's (192.168.0.9) and the ax1800-AP1 are at 10/100 speed because the TL-SG2008 only has 4 POE ports so i had to run those two to a separate non-TP-link POE switch who's output only runs 10/100 its not an AP fault or set configuration.

Hank21 wrote

Hi @jlruss9777,

 

May I know whether the original issue has been fixed after you removed the T1600-28PS?

  @Hank21 

Checking this morning All active wired clients are still showing in the clients list under LAN. So at the moment yes the original issue seems to have been addressed.

But that makes another issue. I checked the operability to the T1600-28PS with Omada before aquisition and i made sure to get the compatable hardware version 3.

What can be done to address its issue with not seeing the wired EAP615 clients?