Acceptable Tx/Rx Errors and drop rate
Hi
I have a EAP660 HD v1.0 with 80 - 90 Clients connected to it. During the day they do not generate much traffic, but during the night the clients (phones) can update themselves.
The other night was one such night and the update failed on a lot of clients. I have not (yet) received a log from the phones, so the failure cause could be network unrelated.
However I did see a 15% Packet drop rate during the night... Is this is normal? I'm not too well versed with wireless networks, but I do know that some packet drops are normal on wireless networks, but so much?
The peak of packets sent was at 9.35pm at around 3 million packets and ca 570'000 packets dropped:
Utilization:
Even if this is not normal. I should not think that a 15% drop rate causes a complete update failure on the clients side, right?
The APs are running firmware version 1.0.1 Build 20200724 Rel. 57531 for now.
I should mention that there are 6 more APs around the building. However only one is within range of this AP and they are serving different channels.
Channel width is the default 20Mhz on both 2.4 Ghz and 5 Ghz. Should I increase the width? Most clients are on the 5 Ghz frequency.
Some insight is appreciated.