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Frequent Disconnection & RTO

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Frequent Disconnection & RTO

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MSKAIRON

2023-02-09 15:07:52

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Frequent Disconnection & RTO

2023-02-09 15:07:52

Tags: #Controller #Firmware Update

Model: OC300 EAP245

Hardware Version: V4

Firmware Version: 1.1.1

I recently pruchased TP link hardware & set it up.

1. OC300 Controller - 1 nos.

2. EAP245 - 15 nos.

3. POE TL-SG2210P - 3nos.

4. Fortigate Firewall 100E

Since the installation is done, my Wi-Fi network is facing frequent disconnection problem whereas my Wired network is working perfectly fine. I have tried all possible troubleshooting to best of my knowledge.

Kindly help.

3 Reply

KimcheeGUN

LV4

2023-02-09 18:35:43

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Registered: 2022-07-05

Re:Frequent Disconnection & RTO

2023-02-09 18:35:43

@MSKAIRON

I would enable the signal, rx, and tx coumns in the client list... so you can see what the signal levels are of the wireless clients.

I can not teach anyone anything - I can only make them think - Socrates

Alpilean

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2023-02-10 05:32:03

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Re:Frequent Disconnection & RTO

2023-02-10 05:32:03

@MSKAIRON I Think You Have To Contact Your Service Provider To Checkout if Your Plan Has Been Started. Alpilean Red Boost, Java Burn

Somnus

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2023-02-10 06:01:51

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Re:Frequent Disconnection & RTO

2023-02-10 06:01:51

@MSKAIRON

What is the distance between your EAP units? The recommended coverage radius of each indoor EAP is about 15m. If you put them too close they will interfere with each other.

Try change the wireless channel of the EAP to different channels.

Also you can try a 5Ghz only SSID, in normal case 5Ghz is more stable than 2.4Ghz

Frequent Disconnection & RTO

Frequent Disconnection & RTO

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