Solution Solution to DHCP Issues of Routers (ER605 | ER7206 | ER8411 | ER7212PC) [Closed on May 22nd 2023]
Update as of May 22nd 2023:
The following official firmware has fixed the DHCP issue mentioned in this thread.
ER605 V1_1.3.0 Official Firmware (Released on May 17th, 2023)
Note: the firmware is applied to ER605 V1 and V1.60.
ER605 V2_2.1.2 Official Firmware (Released on Feb 14th, 2023)
Note: the firmware is applied to ER605 V2 and V2.60.
ER7206 V1_1.3.0 Official Firmware (Released on Mar 28th, 2023)
Note: the firmware is applied to ER7206 V1 and V1.60.
ER8411 V1_1.0.3 Official Firmware (Released on Mar 17th, 2023)
Note: the firmware is applied to ER8411 V1 and V1.60.
ER7212PC V1_1.0.3 Official Firmware (Released on Mar 21st, 2023)
As the official firmware has been released to fix the issue, this thread will be locked to stop updating.
Any further issues or concerns, please feel free to Start a New Thread from HERE.
To get better assistance, you may check Tips For Efficiently Reporting an Issue In The Community.
Update as of Mar 8th 2023:
1. Update the Beta firmware of ER7212PC v1, which fixed all DHCP issues and added some new features.
ER7212PC(UN)_V1_1.0.3 Build 20230228 (Beta)
Beta Release Note:
1) Fixed all DHCP issues based on the official firmware 1.0.2 Build 20230202.
2) Add support for modifying port PVID and optimized stability of the device.
3) Cloud Access is available for the above ER7212PC 1.0.3 Beta.
4) You may need to manually upgrade the upcoming official 1.0.3 firmware once you install the above 1.0.3 Beta.
2. Add note that ER605 v1 and ER7206 v1 have a new Beta firmware for trial, which fixed all DHCP issues and added some new features.
ER7206 V1_1.2.3 Beta Firmware For Trial (Released on Feb 28th, 2023)
ER605 V1_1.2.3 Beta Firmware For Trial (Released on Feb 28th, 2023)
Kind Note:
If you don't need the new features added in the above 1.2.3 Build 20230224 (Beta), it's okay to stay with the earlier Build 20230208 (Beta).
Notes:
(1) Please be sure you have read the Beta Test Agreement before proceeding!
(2) The above Beta has added the fix for the DHCP Reservation issue mentioned HERE.
Update as of Feb 21st 2023:
Add beta firmware for ER8411 v1 and ER7212PC v1 to fix all DHCP issues.
ER8411(UN)_V1_1.0.2 Build 20230214 (Beta)
Beta Release Note:
Fixed all DHCP issues based on the official firmware 1.0.2 Build 20230115.
Notes:
(1) Please be sure you have read the Beta Test Agreement before proceeding!
(2) The above Beta has added the fix for the DHCP Reservation issue mentioned HERE.
Edit on Feb 23rd 2023: add note that Cloud Access is unavailable for the above ER7212PC Beta.
New ER7212PC Beta will be provided soon to add Cloud Access availability. Please wait patiently.
Update as of Feb 14th 2023:
Here are the new solutions to resolve the new DHCP issues we recently received in the community, including
1. DHCP Server failed to assign an IP address when a large number of clients make DHCP requests at the same time.
2. DHCP server failed to assign the correct reserved IP address to some clients.
Beta Firmware Download:
ER605(UN)_v1_1.2.2_Build 20230208 (Beta)
Beta Release Note:
Fixed all DHCP issues based on the official firmware 1.2.1 Build 20220512.
ER7206(UN)_v1_1.2.3_Build 20230208 (Beta)
Beta Release Note:
Fixed all DHCP issues based on the official firmware 1.2.3 Build 20221104.
ER8411(UN)_V1_1.0.2 Build 20230214 (Beta)
Beta Release Note:
Fixed all DHCP issues based on the official firmware 1.0.2 Build 20230115.
Notes:
(1) Please be sure you have read the Beta Test Agreement before proceeding!
(2) The above Beta has added the fix for the DHCP Reservation issue mentioned HERE.
For ER605 V2, please check for the official firmware below to fix the DHCP issue.
ER605 V2_2.1.2 Official Firmware (Released on Feb 14th, 2023)
Note: the firmware is applied to ER605 V2 and V2.60.
As always, thank you for working with our support engineers to address the issue with great cooperation.
And thank you all for your great patience when we're trying to figure out the issue and fix it!
Update as of Jan 30th 2023:
Thank you all for your feedback on this forum to let us know that the DHCP issues are still existed, and more importantly, thanks for our loyal users who worked with our support engineers to figure out the issue with great cooperation.
Here are the updates of the Beta firmware to fix all the DHCP issues that have been located, including
- DHCP Server failed to assign valid IP addresses to some clients. Reported Here.
- Different clients have duplicated IP address on the Omada Controller. Reported Here.
- Offline wireless clients were still shown up in Clients list and reported as connected to the Omada Router. Reported Here.
(Note that ER605 v2 ONLY have the last DHCP issue mentioned above, which is a mis-report by the router.)
Beta Firmware Download:
ER605(UN)_v1_1.2.2_Build 20230118 (Beta)
Beta Release Note:
Fixed the DHCP issues based on the official firmware 1.2.1 Build 20220512.
ER7206(UN)_v1_1.2.3_Build 20230118 (Beta)
Beta Release Note:
Fixed the DHCP issues based on the official firmware 1.2.3 Build 20221104.
Notes:
(1) Please be sure you have read the Beta Test Agreement before proceeding!
(2) The above Beta has added the fix for the DHCP Reservation issue mentioned HERE.
For ER605 V2 and ER8411 V1, please check for the official firmware below to fix the DHCP issue.
ER605 V2_2.1.1 Official Firmware (Released on Jan 30th, 2023)
Note: the firmware is applied to ER605 V2 and V2.60.
ER8411 V1_1.0.2 Official Firmware (Released on Jan 30th, 2023)
Note: the firmware is applied to ER8411 V1 and V1.60
Thank you all for your great patience when we're trying to figure out the issue and fix it!
Any further issues with the above Beta firmware, please feel free to comment below or Start a New Thread from HERE.
Updated on Nov 11th 2022:
The official firmware ER7206_v1_1.2.3 has been released to fix the DHCP issue.
**The above ER7206 1.2.3 firmware is available in the cloud, fully adapted to Omada Controller v5.6.
Updated on Nov 2nd 2022:
Update the Beta firmware to fix all the DHCP issues that have been reported to the support team, including the issue
- DHCP Server failed to assign valid IP addresses to some clients. Reported Here.
- Different clients have duplicated IP address on the Omada Controller. Reported Here.
- Offline wireless clients were still shown up in Clients list and reported as connected to the Omada Router. Reported Here.
ER605(UN)_v1_1.2.2_Build 20221015 (Beta)
ER7206(UN)_v1_1.2.2_Build 20221025 (Beta)
ER605(UN)_v2_2.0.2_Build 20221025 (Beta)
*The above beta firmware is adapted to Omada Controller v5.5, not for Controller v5.6.
Note:
ER605 v2 ONLY have the last DHCP issue mentioned above, which is a mis-report by the router.
Updated on Sep 21st 2022:
Remove the 0918 Beta firmware as some users reported it causes CPU spikes issue.
Updated on Sep 19th 2022:
Update the Beta firmware and add the latest Beta firmware for ER605 v2/ v2.6, which have added the fix that Omada Router may wrongly report the clients status to the Omada Controller, causing the issue that offline clients were still shown up in the Controller Clients list, and connected to the Omada Router (instead of the SSID or network). For more details, check this related post.
ER605(UN)_v1_1.2.2_Build 20220902 (Beta)
ER7206(UN)_v1_1.2.2_Build 20220902 (Beta)
Newer version >> ER605(UN)_v1_1.2.2_Build 20220918 (Beta)
Newer version >> ER7206(UN)_v1_1.2.2_Build 20220918 (Beta)
Newer version >> ER605(UN)_v2_2.0.2_Build 20220918 (Beta)
This Article Applies to:
ER605_v1/ v1.6
with FW 1.2.0 Build 20220114 or FW 1.2.1 Build 20220512
ER7206_v1/ v1.6
with FW 1.2.0 Build 20220117 or FW 1.2.1 Build 20220512
Issue Description/Phenomenon:
Recently we received feedback that the DHCP Server failed with 1.2.0 and 1.2.1 firmware, the issue may manifest as follows:
- DHCP Server won't provide dynamic IP addresses to end clients in some cases.
Related Post: DHCP Server Fails Every Few Hours
(1) simply clicking Save on the Edit Network page will bring the DHCP server to work for a few hours.
(2) reboot doesn't help, the issue doesn't exist with the router firmware 1.1.1.
- Some clients are assigned the same IP address, causing they cannot access the internet.
Related Post: Issues with DHCP, clients get same iP addresses
(1) rebooting the router will solve the issue for a while.
(2) the issue doesn't exist with the router firmware 1.1.1.
Note:
ER605 v2 doesn't have the two DHCP issue described above.
Thank you all @jdpk, @Karel-24, @PascalSBR for reporting the issue with detailed information, and your great cooperation with our support engineers to look into the issue is much appreciated!
After further investigation and tests, the TP-Link team has addressed the problem finally.
Available Solutions:
Update as of Apr 17th 2023:
The following official firmware has fixed the DHCP issue mentioned in this thread.
ER605 V2_2.1.2 Official Firmware (Released on Feb 14th, 2023)
Note: the firmware is applied to ER605 V2 and V2.60.
ER7206 V1_1.3.0 Official Firmware (Released on Mar 28th, 2023)
Note: the firmware is applied to ER7206 V1 and V1.60.
ER8411 V1_1.0.3 Official Firmware (Released on Mar 17th, 2023)
Note: the firmware is applied to ER8411 V1 and V1.60.
ER7212PC V1_1.0.3 Official Firmware (Released on Mar 21st, 2023)
For ER605 V1, you may install the Beta firmware below to fix the issue temporarily.
Beta Firmware Download:
ER605 V1_1.2.3_Build 20230413 Beta Firmware For Trial (Released on Apr 14th, 2023)
Notes:
(1) Please be sure you have read the Beta Test Agreement before proceeding!
(2) The above Beta has added the fix for the DHCP Reservation issue mentioned HERE.
Update as of May 22nd 2023:
The following official firmware has fixed the DHCP issue mentioned in this thread.
ER605 V1_1.3.0 Official Firmware (Released on May 17th, 2023)
Note: the firmware is applied to ER605 V1 and V1.60.
As the official firmware has been released to fix the issue, this thread will be locked to stop updating.
Any further issues or concerns, please feel free to Start a New Thread from HERE.
To get better assistance, you may check Tips For Efficiently Reporting an Issue In The Community.
Thank you all for your great patience when we're trying to figure out the issue and fix it!
Previous Solution Post:
ER605 ER7206 - “Use Fixed IP Address” (DHCP Reservation) Doesn't Take Effect
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Dear @TandS,
TandS wrote
I cannot risk upgrading the router to the 1015 beta again as it brought down most of my network and I could not re-establish connections on the devices until I downgraded the version back to the sept beta. Others have posted similar results while on 1015 earlier in this thread so I'm not alone.
Sorry for any trouble caused. I understand your point here. But our support engineers are unable to reproduce the issue in the lab at present, and the 1015 beta has been working steadily almost 1 month in our production environment, it's hard to check what's going on and figure out the issue you suffered with the 1015 beta right now.
We may need to wait for someone to reproduce the issue for us and try to fix it. On the other hand, the support engineers would like to have your network topology and device info in your current network for further testing. I've created a support ticket via your registered email address, the ticket ID is TKID221121347, if you're willing to help, please pay attentiont to this ticket email and respond to the support engineer. Thanks!
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I can add a few more details which will hopeful help your technicians resolve the issue
- I installed the 1015beta in the morning (in the hopes of being able to create a switch ACL rules based on MAC ID's - new feature pending new firmware release) and all appeared to work w/o issue (not the MAC ID's based ACL rules... but the firmware itself )throughout the day
- I have a WLAN schedule setup to have the wifi radio shutdown on Monday - Thursday from 7:00pm - 9:30pm (As an FYI I opened another issue on this feature as well because it doesn't consistently work... It doesn't consistently turn off the radios per the set schedule ... yet another frustration) : https://community.tp-link.com/en/business/forum/topic/589070
- The WLAN schedule turned the radios off correctly on the day I upgraded the firmware but when the radios came back up at 9:30pm MOST devices failed to connect to the internet and some appeared to have arbitrary non sensical IP address. Forcing a reconnect of the devices did nothing to resolve the issue. Neither did rebooting the router, restarting the controller, rebooting the switch or rebooting all the EAPs) I had no choice but to downgrade the firmware.
- I have a number of devices (TPLINK IOT devices + game consoles) setup with static IP address using the dhcp reservation option (This feature BTW only 1st appeared to work as expected with the 0922 beta firmware (and was yet another feature that was introduced that didn't work as intended for me until a subsequent beta firmware was released.
Fae wrote
Dear @TandS,
TandS wrote
I cannot risk upgrading the router to the 1015 beta again as it brought down most of my network and I could not re-establish connections on the devices until I downgraded the version back to the sept beta. Others have posted similar results while on 1015 earlier in this thread so I'm not alone.
Sorry for any trouble caused. I understand your point here. But our support engineers are unable to reproduce the issue in the lab at present, and the 1015 beta has been working steadily almost 1 month in our production environment, it's hard to check what's going on and figure out the issue you suffered with the 1015 beta right now.
We may need to wait for someone to reproduce the issue for us and try to fix it. On the other hand, the support engineers would like to have your network topology and device info in your current network for further testing. I've created a support ticket via your registered email address, the ticket ID is TKID221121347, if you're willing to help, please pay attentiont to this ticket email and respond to the support engineer. Thanks!
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I generally think, that this bug DEPENDING to hardware constellation you use.
Here the bug with:
OC200 , ER605 -> connecten to P1 on TL-SG3452, which is conntected with LAG static 4xDAC to TL-SG3452P , + 4xEAP245.
Bug1: LAG LACP dont work between TL-SG3452 and 3452P, so only static works
Bug2: During reboot with 1015 beta, ALL DHCP units are getting VLAN1 IP??
Nug3: Although they have FIXED IPs, they just stay on VLAN1 .
After Downgrade to 0902 beta, DHCP ist working, I can reboots without the issue of getting VLAN1 IP?!
But I stil cant connect 3452 and 3452P fpr LAG LACP. After creating it is working, but if I reboot one of the switches, network will be dead until I disconnect all LAG connected cabels.
But it is another bug , that should be solved by a firmwarefix, I think.
Best Wishes
Alex
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Dear @kogan,
kogan wrote
Here the bug with:
OC200 , ER605 -> connecten to P1 on TL-SG3452, which is conntected with LAG static 4xDAC to TL-SG3452P , + 4xEAP245.
Bug1: LAG LACP dont work between TL-SG3452 and 3452P, so only static works
Bug2: During reboot with 1015 beta, ALL DHCP units are getting VLAN1 IP??
Nug3: Although they have FIXED IPs, they just stay on VLAN1 .
After Downgrade to 0902 beta, DHCP ist working, I can reboots without the issue of getting VLAN1 IP?!
But I stil cant connect 3452 and 3452P fpr LAG LACP. After creating it is working, but if I reboot one of the switches, network will be dead until I disconnect all LAG connected cabels.
The issue doesn't seem to be a DHCP issue discussed in this thread. As all DHCP units are able to get the IP addresses, the DHCP is working. For the issue that the DHCP doesn't work in the correct VLAN, did you try the same reboots after installing the 1015 Beta?
If you want to figure out the issues, it's recommended to Start a New Thread here to discuss further and get help from TP-Link experts and fellow customers alike. More detailed information including your network diagram and configurations would be helpful to get better assistance with your case, you may also check Tips For Efficiently Reporting an Issue (or Asking a Question) In The Community before you start the thread.
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Dear @TandS,
Thank you for your details, I've forwarded this to the support engineers, hope they can find some clues. Please feel free to reply to the ticket TKID221121347 if you have more additional information to add. Thank you for your great cooperation and patience!
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I use an OC200 in 5.6.4 and an ER7206, after updating the ER7206 from 1.2.1 to 1.2.3 the DHCP started to die during the night, every day I have to restart it to get it working again.
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Dear @gabxav,
gabxav wrote
I use an OC200 in 5.6.4 and an ER7206, after updating the ER7206 from 1.2.1 to 1.2.3 the DHCP started to die during the night, every day I have to restart it to get it working again.
If I didn't get you wrong, the issue can be reproduced every day in your network and you're currently using the ER7206 1.2.3 firmware, right?
Our support engineer would like to check more details when the issue occurs to figure out the issue, are you willing to help?
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@Fae
That's right.
Of course, I'm happy to help, what do you need?
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