Smart switches not working properly

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Smart switches not working properly

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Smart switches not working properly
Smart switches not working properly
2022-05-06 15:53:06
Model: KS230 KIT  
Hardware Version: V1
Firmware Version: 2.37.1 Build 1053

This kit is a 3 way dimmer switch kit. I have the main switch working perfectly. However the satellite switch will only turn the light on, it will not turn it off. I have tried switching the traveler wires on the satellite switch but that made things worse. Any help would be greatly appreciated. Thanks 

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#1
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Re:Smart switches not working properly
2022-05-07 02:54:10

 Hello  @Laberg 

You could try to adjust the brightness of KS230 and check if Satellite KS230 could turn off the bulb or not. 

Can you help check some information here to look into it further 

1.The model of bulb & its wattage : e.g. 60W Incandescent bulb model XX

 Please  attach a link of the bulb / light fixture: 

2. Does satellite KS230 switch turn on/off the light at a different brightness level? 

Could main / satellite KS230 dim the light properly? Thank you. 

 

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Re:Smart switches not working properly
2022-11-10 03:13:56

  @Solla-topee  Hello, I have the same issue but when I change the brightness to 75%, the satellite does turn off the light now.

 

Only when its at 100% that does not work.

 

 

How could this be resolved?

 

 

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#3
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Re:Smart switches not working properly
2023-01-16 20:07:13

  @Laberg Did you manage to get the kit to work? Any help would be appreciated as I can't!

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