No internet connection

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No internet connection

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Shellymed

2021-02-18 21:46:34 - last edited 2021-02-20 06:02:44

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Registered: 2021-02-18

No internet connection

2021-02-18 21:46:34 - last edited 2021-02-20 06:02:44

Model: EAP225-Outdoor

Hardware Version:

Firmware Version: Don’t know

Hi all. I'm new to this but would value your help. I have the eap225 which I have installed on the roof. It's connected to a network point and in powered by Poe adapter. Green light is visible on the adapter and the eap235 unit. The ssid is visible on my phone but when I connect to the tp link 2.4ghz it shows up no internet connection. This was all working a few days ago so not sure why it's showing this now. Any ideas? I'm using the Omada app v3.0.36.

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Philbert

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2021-02-19 13:46:59 - last edited 2021-02-20 06:02:44

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Re:No internet connection

2021-02-19 13:46:59 - last edited 2021-02-20 06:02:44

@Shellymed

Hey

Are you able to Ping or Remotely access the AP from the IP Address?

If you connect a client to the device does it get an IP address?

Also any info you have on your router / switch setup would help

No internet connection

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