Hi,

I have just purchased a Jetstream 8 port Smart Switch (TP1500G-8T) and cannot access the web based interface via my network. I noted the switch default IP address is 192.168.0.1 so I needed to change this to match my network settings with my main router & gateway being 192.168.1.1.

I connected the switch directly to a spare laptop, set the laptop as a static IP of 192.168.0.100 and then loaded the web interface without any issue. However applying new settings to change the IP appears to do nothing. When connecting back to my network, the switch is not reachable. On connecting back to the spare laptop, the settings seem to have reverted to the default.

I tried changing the settings to DHCP which I assumed worked as then I couldn't load up the interface from the laptop but then neither could I from the main network. I also tried changing to a Static IP but the same happened.

What am I missing? For now, I simply want the switch to be allocated a reserved IP address (via DHCP) on my main network!

Note: I had choose a model from a list to be able to post but there are only a handful, none of which match what I have bought.

Thanks

Andrew