EAP225-V3 can't be found

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EAP225-V3 can't be found

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
EAP225-V3 can't be found
EAP225-V3 can't be found
2020-06-13 15:47:33
Model: EAP225  
Hardware Version: V3
Firmware Version:

Today I revamped the network here and implemented 2 EAP-225 V3 Access Points, with the Omada controller running on a linux server in the network.

One of the EAP was recognized by the controller after a reset and adopted, the other one isn't.

 

I can see that it gets an IP, and broadcasts the unprotected "TP-Link_2.4GHz_******" Network (and 5Ghz) and if I connect to that, I get access to the rest of my network and internet. But I cannot reach the webinterface by typing in it's IP, or get the controller to see it.

 

Any tips perhaps? It's not cabling, since I can swap the EAP physically and the other one works on that location. 

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#1
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Re:EAP225-V3 can't be found
2020-06-14 14:40:58

Hi @Blamm,

 

We're starting to see a fair number of these issues on the board.  Not sure why.  You might try logging in directly to the AP management url.  Update the firmware to the latest.  Then reset the AP again -- but this time through the software interface.

 

-Jonathan

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#2
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Re:EAP225-V3 can't be found
2020-06-14 15:05:35

@JSchnee21 what do you mean by AP management URL? The webinterface of the AP? I cannot access that either

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#3
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Re:EAP225-V3 can't be found
2020-06-15 01:47:05

Hi @Blamm,

 

When the EAP's are havig issues leasing an Ip address they fall back to 192.168.0.254 as I recall (it's in the manual).  After a hard reset you should be able to access the AP's web url -- but if it fails to lease an IP from your router you will need to change the IP of your PC to be on the same subnet -- e.g. 192.168.0.x

 

Also try the EAP discovery tool:

TP-Link Website, Support, Download Center, EAP225, EAP Discovery Tool.

 

-Jonathan

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#4
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Re:EAP225-V3 can't be found
2020-06-15 10:13:02

@JSchnee21 thanks for the tips. It does get an IP however, which I can ping. Entering the ip in my browser does not give the web interface however. With SSH I can access it but not login. 

 

The discovery tool doesn't find it either. It seems completely invisible 

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