Missing Vouchers in EAP110 Outdoor
Few days ago I wonder bcoz my customer complained a voucher which is rejected upon his log in to my network. I checked it in my voucher list I found that it is not yet consumed but why it cant be use to log in?
So i double check to omada cloud in vouchers tab, i searched the voucher code in the list but i cant find it. To that confusion, I made urgent inventory of all my created vouchers. Surprisingly, I sorted for about 50+ vouchers which is not yet consumed but no longer present on the vouchers list in omada cloud.I tested all the sorted voucher codes by logging in to my network but all are unrecognized and rejected, so i stopped creating vouchers.
Now today after 2 days it happened, i discovered that among the 50+ vouchers i sorted is back in the vouchers list and can be used again but there still vouchers not present. This issue caused me loss of reliability from my clients to my offered service, so i decided to post this hoping someone can help me prevent it from happening again.