TP-LINK TL-SG116E V1 Not working with TCL 65S405 TV

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TP-LINK TL-SG116E V1 Not working with TCL 65S405 TV

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TP-LINK TL-SG116E V1 Not working with TCL 65S405 TV
TP-LINK TL-SG116E V1 Not working with TCL 65S405 TV
2019-12-30 02:29:19
Model: TL-SG116E  
Hardware Version: V1
Firmware Version: 1.0.0 Build 20180523 Rel.52122

 

Hello All,

So we just moved and in the new home I have drops pre-wired for the TVs and office.  Unfortunately the wireless setup I have is 3 Linksys Velop WHW03v1 nodes.  I have the router plugged directly into the primary node then I'm using the bachaul line to feed into my new TP-Link TLSG116E to provide internet connectivity to the wired drops.  This seems to work well and fine for my desktop, laptop, and one of the two TVs (Sony Bravia); however, when using the TCL 65S405 with the TP-Link Switch I'm not getting internet connectivity.  Digging into the switch management I noticed two things:

 

  1. Both TVs are only using 100MF as opposed to 1000MF (I'm guessing this is just because they're older NICs on the TVs and aren't gigabit NICs.
  2. The port on the TP-Link switch that the TCL 65S405 is plugged into shows that it's recieving good packets (RxGoodPkt), but TxGoodPkt and TxBadPkt are at 0 still.  I'm not a networking expert, but to me this would indicate that the traffic isn't getting through the switch back to the velop router.

 

I did check and swap the cable from the drop to the TV to no avail.  I also tested the cable run for the drop and that's coming back good.  Lastly  I took the switch out of the eqaution and connected the TCL 65S405 directly to the backhaul off the primary Velop node and this worked perfectly.  Now I'm wondering how I can get the switch to play nice with the velop system and the TV... any help is GREATLY appreaciated!

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Re:TP-LINK TL-SG116E V1 Not working with TCL 65S405 TV
2019-12-30 10:39:45

@curtiplas 

 

Is your TV based on multicast? If yes, you can try to disable IGMP snooping on the switch.

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Re:TP-LINK TL-SG116E V1 Not working with TCL 65S405 TV
2019-12-30 11:15:06

@Andone 

 

Not sure if it's based on multicast or not, but i did just try disabling multicast and trying again; unfortunately that did not resolve the problem.

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Re:TP-LINK TL-SG116E V1 Not working with TCL 65S405 TV
2019-12-31 01:46:55

@curtiplas 

 

You also can try to reset the switch, then change the IP address for switch. Make sure the has not IP conflict. And still try to disable IGMP snooping.

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#4
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