Forums/
Deco
2023-09-25 18:14:22
Bark Phone issues
We just got my son a Bark Phone, which is a mobile phone that has its own security protections built-in. The Bark Phone (Samsung A14 - Android device) works on cell data, on other Wifi networks, and o
Forums/
Deco
2023-09-20 13:41:41
Blocked and accidently deleted client
I Accidentally deleted a couple of clients that were also blocked. Now we can not find them on the app and cannot connect them to the internet. How do I Get them unblocked so they can connect to the i
Forums/
Deco
2023-09-19 13:52:40
BE85 Satellites Randomly disconnecting
I've had the system for a few weeks now. In the last several days, both satellites randomly and simultaneously disconnected from the main unit on at least three occasions (that I noticed). All three a
Forums/
Deco
2023-09-17 17:28:03
Devices keep disconnecting and connecting
We have the Deco X55 mesh routers in our house. Recently, somethings been going on with our home network and we can't figure out what it is. All throughout the night and morning, we're getting emails
Forums/
Deco
2023-09-12 23:33:39
Issues since firmware update
I updated my Deco sometime after 9/4/23, after I got the notification that a firmware update was available. Ever since, it just keeps disconnecting. I will get notifications on all connected devices t
Forums/
Deco
2023-08-29 02:45:54
Web Detection blocking Amazon related site - Amazon apps intermittently work on iPhone/iPad
For the past several months, I have experienced intermittent issues with Amazon App loading in iPhones and iPads. Using the Deco App, I enabled Web Protection from the security menu and noticed that i