@IrvSp I appreciate your reply, I will definitely check into the log of the Arris as I was able to log into admin account at 192.168.100.1. In regard to your congestion comment, I meant that to mean...

@ArcherC8 Thank you for replying! However, unfortunately I was mistaken re the model I purchased. It's the Archer A9, not the Archer C9. The reason I brought up the number of devices is that I...

Hello, I just purchased a new Archer AC1900 C9 wireless router. I paired it with an Arris router/modem combo device, which previously was used alone and kept getting congested and losing connection....