@Somedeconetwork Hi, Thank you very much for your feedback. Deco X20_V2_1.2.3 does not support VPN features. It is suggested to refer to this link: Deco VPN Server/Client Supported List Best regards.

@DMac1969 Hi, Welcome to the community. Did the satellite S4 turn flashing red during the connection? Or just Deco APP reported offline? Could you please send me some pictures of the current network...

@keithlyding Hi, You could check the firmware of Deco M5 first. The firmware 1.6.0 and later versions all support this feature. But if there are other Deco Models in the Mesh that don't support this...

@MjkCT Hi, welcome to the community. Do you mean the Decos randomly restart themselves after updating to 1.2.7, or the internet connection is unstable on Deco so that you have to frequently restart...

@JDStL Hi, You might also need to share the setup email account with your friend. When you set it up on the iPhone, the Deco has been bound to one email account. Later if you plan to control Deco on...

@everjenk Hi, You could refer to this link to check the details of HomeSheild Pro service: TP-link HomeShield Service Update As for Device Antivirus under Total security package, here is a detailed...