@ljCharlie Hi, did you set Deco XE75 as the OpenVPN server? Have you tried on another mobile client to see whether it could connect to the Deco VPN server? Please also refer to this link to check...

@butter_puc Hi, The latest firmware for Deco M9 Plus_V2/V2.8 is 1.6.2: Deco M9 Plus(US)_V2_1.6.2 Build 20230906 You could refer to method 3 to update the firmware from 1.2.12 to 1.6.2: How to Update...

@erreur404 Thank you very much. I would like to forward your case to the engineers for further assistance. Please check whether you have received my email. Best regards.

@Acshaw80 Hi, Thanks for the feedback. I would like to forward your case to the engineers for further assistance. Please check whether you could receive my email. Best regards.

@mrcthulhu2u Hi, Yes, I think you are. Don't forget to upload your purchasing receipt. Best regards.

@NuklearNik Hi, Nice to see you again, and Thank you very much for the further update. I kind of believe that when updating to a new firmware platform, such as from 1.3.0 to 1.4.0, some new features...