@Carl Thanks for the info. Appreciate your quick responses and keeping us up to date on the issue. I'll let you know if the update resolves the issue once I receive it. If I don't receive it within...

@Carl - Is the update pushed to all devices at once, or is it rolled out? I do not have a mobile app update or a firmware update for the cameras available... should I expect to see an update soon or...

@Carl Thanks for your reply. I can agree with your observation that the issue seems to be isolated with Samsung devices. However I disagree that it is a hardware issue, as the microphone works fine...

@Carl Same issue here. Using a Samsung Galaxy S10 and speaking at normal volume with the mobile device a few inches from my mouth results in basically no audio output from the camera. I literally...