@UTMorpheus If you would like to disable the HomeCare feature, please reach out to our support team here: link They should be able to assist in doing that to then test the performance comparison. You...

@Eric0054 The things I would probably try are: -Use a different smart device -Reboot just the main Deco -Swap the main Deco with one of the satellite units The configurations are handled from the...

@jwilkin If you set profiles (ex. child profile) and added keywords, and nothing is being blocked the MAC address on the device may be changing. The router uses a unique identifier in order to...

@bdleblanc What you can probably do is call a preset by tapping on the bulb, going to presets, make a preset for which every intensity. Go into the bulb device settings, then go to default states,...

@airtonvfilho From the information I got, there appears to be plans to have the C80 reworked to reflect the previous options that you pointed out. Be on the lookout for the next firmware release (no...

@kasa-kp400 It may have malfunctioned due to some other causes. In any case, I would recommend reaching out to our support team and informing them the plug just stopped working or is dead. They...