Banned for expressing a legitimate grievance?

Between my own separate, similar post on a brand new LB130 with non-existent blue, and this gentleman's issue with non-existent red, also brand new, why would a TP-Link representative or forum mod...

Same here but with blue color on LB130 less than 2 weeks old

Model : Hardware Version : Firmware Version : ISP : Recently purchased 1 LB130 along with other similar mfg's bulbs for side by side comparison. I had about decided that the TP Link hardware was the...