@MZ404 @ Ryan.. called customer support and they were very helpful. I was missing one very important step. The step where when it pops up WiFi and tp-link, go to your settings and ensure you are on...

@Snowbie1 I'm having the same problem. I purchased one of the smart plugs and had no problems connecting it. I have purchased a second one and can't seem to connect it to the app where my other plug...