@Riley_S I found the issue. I have an NVR that records the stream from the Cameras. I cannot use the NVR and Tapo Care at the same time and view 2K on the app. Is this behavior intentional?

@Riley_S Done.

@Riley_S Sooooooo it started happening again. I have a log file. Where should I send it?

@Riley_S Fully updated Samsung S20FE Android 13. Everything else is the same. I had the latest version 2 App installed and then updated to V3. Are there any log files That I could provide?

@Riley_S Ok, so I installed the Tapo app, same version on a different phone and it works. Uninstalling and reinstalling the app on the original phone did NOT fix it though.

@Riley_S no, I'm not sharing. I listed my firmware. It worked when I first got my cameras, but now it does not. I can set it manually in settings to 2k, but then it still only streams in 720p and I...