@GusThePomelo Hi I followed the instructions and I sent customer support the query. At one point they will ask for your Mac address.after doing so,next day I could download an update m16 at the end....

@NB73 Weird I still dont have it. I guess will take a bit longer . I might messaged them to push the update like mentioned previously

@pf3net ok. Great

@pf3net thanks for the update! Wondering if you could share the step by step and links if that is applicable?or it has to be on a per case basis? You're right no 1.1.16 available. I am at 1.1.14 so...

@pf3net interesting. seems like many people have the same issue and I feel they are blaming it on a defective SD card? should be easy for the to reproduce

I'm having the same issue. I couldnt see any previous footage. The doorbell stopped notifying me as well of motion detection (I didnt realize for a couple days). I reformatted the sd car, Samsung...