@Viking1100 Does the satellite Deco on the second floor connect to the main Deco or to the other satellite Deco?

@NJRonbo The backhaul is the connectivity between a pair of Deco. Connecting Deco via Ethernet is indeed known as wired backhaul. The previous models of Deco, when connected via Ethernet, are...

@Viking1100 If you suspect that the Deco unit on the ground floor does not behave well, you could simply swap it with the other satellite Deco. Sometimes the app does not show correctly where clients...

@LouieGeez Does the device give an error message when attempting to connect?

@Gamingdexter The Ethernet ports of the X60 are 1Gb ports. This will perhaps give better results, depending on your usage: setting the Operation Mode of the Deco to "Access Point", and connecting...

@IntheD When you write "reset it but tapping the button", do you mean doing that in the app? Did you try pressing the physical "reset" button on the "old main" satellite during a few seconds?