@ToriTutu, Unfortunately, iPhones have a feature on their phones to Spoof the MAC address of the phone, which will cause the device to be seen as a completely new device in your Deco App. The coming...

@BlueGrits, If you are talking about the mounting plate, I believe that a different method was used to help prevent the doorbell from being easily ripped off or stolen. There is one little image in...

@BE65_PoE_When, CES is technically a global event, and not every device will receive each model. Saying that, if the PoE is marked as coming soon on our site it is more likely that the model has been...

@ckyr, Looking at the firmware updates, you would probably have the best experience with the v1/1.6 After quickly looking it looks like v1 and v1.6 received (1.11.0), which is the most recent and is...

@Tsull8, I believe you, lol; I'm just glad that it seems to have refreshed and resolved itself on its own. It could have been tied to the DHCP lease of the devices. I believe that the client list is...

@Ates, No update yet. Unfortunately, with iOS18 still in its preview phase, there is nothing concrete that I can necessarily provide - especially since things may be still in development or...