@WinkEye, Our team indicates that there are really only two possible things that could have happened since the software design does not let it disable itself. Either it was disabled manually, or you...

@ZekeHall, I think I would honestly consider consulting with an electrician, where you will at least be able to ask questions to help you better understand the wiring in your specific situation....

@Technicolor, I would start with simply replugging the devices. It sounds as though the connection over your network to your HomeKit/Matter Hub has been broken/interrupted - even though the device is...

Hey @WinkEye, I think we may need a bit more information to help find a cause. Has this behavior only happened once or is the behavior repeatable? Are you able to confirm that unlisted devices can...

@KentRda, Have you tried to create a smart action to do this? After you configure your KD110 and chime normally, you will want to ring the H100 hub via a Smart Action. I believe that when creating a...

@sherrmann, Yes! This is actually the recommended setup for your Decos. Linking your satellite nodes to your main node via ethernet cable will allow your nodes to use the cable as an ethernet...