are they using the same account? maybe the VPN server allow one client for one account at a time? you can confirm with the VPN server as well.

Did you input the right security key? What's error message when it can't accept the key? Was it working before? You may check the security key on the router's management page and change the security...

yandoo wrote I have a 4010P Kit (V2.3 EU) and in some countries it is AV500, others AV600. What is the best formware for it? I have the 1.1 The version of your TL-PA4010P is V2. You can update the...

:DMy pleasure. Any update will be welcomed.

Deco support both 2.4G and 5G at the same time. Whether it uses 2.4G or 5G depends on your devices. If your skybell can only support 2.4G, it can find deco's 2.4G as well. It seems the skybell can...

Can you share the picture about the firmware of your deco? If you tap on the main menu on the dashboard, you can see update deco. You may click on update there.