Smart Home Community > All Threads > Smart Plug HS103 will not connect to router wifi
< All Threads

Smart Plug HS103 will not connect to router wifi

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Smart Plug HS103 will not connect to router wifi

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Smart Plug HS103 will not connect to router wifi
Smart Plug HS103 will not connect to router wifi
2020-01-15 19:09:02
Model: HS103  
Hardware Version: V2
Firmware Version: No idea

I have four HS103 plugs, and none will connect to my wifi. Note that I also have four Kasa bulbs, five HS105 plugs, and 20 HS200 switches, all of which are working fine. The HS103s previously worked. Today they all were dead; no light at all. They can be switched on and off manually using the button on the device.

 

I reset them by holding the power button down for 10 seconds, and they go into orange-blue blink mode. I can connect to their wifi with my phone, and the app then asks which router they should connect to. I tell them and they begin blinking blue, presumably trying to connect. They never successfully connect. Instead, they time out and go back to blinking orange-blue.

 

Any ideas? Thanks.

  4      
 
  4      
 
#1
Options
3 Reply
Re:Smart Plug HS103 will not connect to router wifi
2020-01-15 23:46:45

@weasel_atty 

 

A lttile know fact.  Routers do have connected device limits on each of their bands.  For instance on TP-Link routers these limits are typically a maximum of 32 or 64 devices per band.  Since you have 29 smart devices alone on your 2.4GHz network this is likely the issue you are experiancing.  One thing you can try is enable the 2.4GHz guest network and add the new smart plugs to that band, or moving some dual band devices to the 5GHz connection.

Check out the Latest: Recent Smart Home Features and Updates for Tapo and Kasa Securing Your TP-Link ID with 2FA:Deco and Tether | Smart Home Splash into a Smarter Summer with Sub-G Sensors, Matter, and Apple Home!
  2  
  2  
#2
Options
Re:Smart Plug HS103 will not connect to router wifi
2020-01-21 17:36:32

@Carl Thanks for the information. I added in a new access point and everything is working.

  3  
  3  
#3
Options
Re:Smart Plug HS103 will not connect to router wifi
2020-09-12 21:31:52

@weasel_atty I had the exact same issue. Switching the Linksys router security mode on my 2.4 GHz band from the default "WPA/WPA2 Mixed Personal" to "WPA Personal" solves the issue. It's weird, since the model 105 plugs I had previously never had a problem. 

weasel_atty wrote

I have four HS103 plugs, and none will connect to my wifi. Note that I also have four Kasa bulbs, five HS105 plugs, and 20 HS200 switches, all of which are working fine. The HS103s previously worked. Today they all were dead; no light at all. They can be switched on and off manually using the button on the device.

 

I reset them by holding the power button down for 10 seconds, and they go into orange-blue blink mode. I can connect to their wifi with my phone, and the app then asks which router they should connect to. I tell them and they begin blinking blue, presumably trying to connect. They never successfully connect. Instead, they time out and go back to blinking orange-blue.

 

Any ideas? Thanks.

 

  1  
  1  
#4
Options

Information

Helpful: 4

Views: 6531

Replies: 3

Related Articles
Can not connect HS103 smart plug to network
372 0
HS103 v2 smart plug won't turn on
1875 0
Cannot connect new HS103 V2 Smart Plug Lite to Wifi
24038 16
HS103 smart plug won't connect
1451 4
HS103 v.2 smart plug crashes netgear wifi
5003 1
HS103 Won't connect to WiFi
2045 0
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.