Local only
My smart plug says local only can not connect to alexa
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Ok, so overnight the issue with not working with Google has subsided, but the one single smart plug is still Local Only. I confirmed that it is ACTUALLY behaving as local only by viewing it on WiFi and on my data connection - it grey's out when I'm on data and is unreachable.
- Copy Link
- Report Inappropriate Content
The one that is showing local only will not be responding to goggle commands because the device is not accessible from the cloud. Go into that devices settings and toggle remote control and that should reslove it. Other than that you may need to reset the plug and reconfigure it. Test that and let me know from there plus everything else you did i will have enough information to send to our engineers.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Local only is not a option. It is a result of a product losing connection to the cloud. By Default all devices will be linked to the cloud. This is what makes them accessible remotely or through Voice products like Alexa. The Remote control button only appears if a device has lost cloud access.
- Copy Link
- Report Inappropriate Content
I recently bought a couple of HS-300. Both are showing Local Only across all 12 ports. I can control the strips using the app and I can add my Kasa account to my Google Home and my SmartThings and they show up in their respect UXs, but neither is able to control the ports nor display their status. Both strips show firmware 1.0.10 and are showing they are attached to my wireless network.
Also the schedules set on each port do not work - they completely skip the scheduled action
Any guidance appreciated, as the devices are just an expensive power strip right now with no benefit.
Thanks, Mark
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
I've been having the same issues but my plugs also won't go on or off based on the schedule I set in the app. I looked in my router to assign them static IPs and in using the app to identify them in my router by MAC address I found the I have many plugs using THE EXACT SAME MAC address! This is the root of the problem. Their MAC addresses have nothing to do with my router, so what do you suggest at this point?
UPDATE: I ended up going through and factory reset ALL of my devices and (after removing them in the app) adding them all back in. Oddly enough they've all but one now started using different MAC addresses...the ones reported on the devices info sticker. Prior to this I found I am using 8 devices (5 HS107's and 3 H300's) but they were all reporting to my router using one of 3 MAC addresses. This meant my router was giving then all 1 of 3 IPs. This is where the conflict came about. I looked back and realized things started going haywire about the time the last firmware came out. So basically after the last firmware, unless I did the factory reset and completely redid my setup, there were issues. I'm hoping that the next firmware update won't be as issue prone and require a complete reset of everything again because I do like this setup and the integration with other devices.
- Copy Link
- Report Inappropriate Content
Hi Everyone,
Got word back from my R and D team. They feel that the issues with scheduling not working when the plug reports local only may actually be a DNS issue. They recommend switching to a Open Free DNS like Google's 8.8.8.8 and 8.8.4.4
For the local only issue after the last frimware we are still looking into that.
- Copy Link
- Report Inappropriate Content
FYI for your R &D team. I already use Google for my external DNS.
Further, I had one of my plugs this weekend revert back to Local Only. I confirmed that it was already in my reserved address list on my router. Ended up removing it, factory resetting the plug again and resetting up the reserved IP and the plug settings including its schedule....guess we'll see what happens. I'm really hoping I don't have to go through this process with all my plugs every few weeks.
- Copy Link
- Report Inappropriate Content
Carl wrote
Local only is not a option. It is a result of a product losing connection to the cloud. By Default all devices will be linked to the cloud. This is what makes them accessible remotely or through Voice products like Alexa. The Remote control button only appears if a device has lost cloud access.
I have 2 KP200 outlets, one is reporting Local Only, the other is not. Both are controllable from the app, and from a group I created. The Local Only outlet does not respond to a smart action linked to my HS200, but the other one still does. Neither KP200 has a "Local Only" option in the settings. The device info for both KP200 outlets report Hardware version 1.0 and Firmware version 1.0.7, and all three report strong signals to the same WiFi network.
What can I do to get the KP200 outlet reporting Local Only to connect properly?
- Copy Link
- Report Inappropriate Content
Information
Helpful: 8
Views: 105970
Replies: 155