HS100 tied to another account
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
HS100 tied to another account
Model :
Hardware Version :
Firmware Version :
ISP :
My HS100 refuses to connect to remote control. The message says that the plug is connected to another account. It happened when I changed ISP's. Resetting does not work. TP Link sent me a link to disconnect the plug, but it didn't work. I'm still waiting for tech support to disconnect my plug. It has been over a week and still no solution from TP Link.
Hardware Version :
Firmware Version :
ISP :
My HS100 refuses to connect to remote control. The message says that the plug is connected to another account. It happened when I changed ISP's. Resetting does not work. TP Link sent me a link to disconnect the plug, but it didn't work. I'm still waiting for tech support to disconnect my plug. It has been over a week and still no solution from TP Link.