Model :

Hardware Version :

Firmware Version :

ISP :

Connected to Cisco AIR-LAP1142N-A-K9 with WLC ver. 7.0.252.

802.11bn network (2.4 GHz), client is receiving an RSSI value of -45 dBi

HS110 connects after being manually removed from the wireless network but loses connectivity after failing to renegotiate EAP/WPA2 session after timeout. WLC logs for client MAC address 50:c7:bf:01:f2:19-


*dot1xMsgTask: Mar 24 13:44:36.296: %DOT1X-3-MAX_EAPOL_KEY_RETRANS: 1x_ptsm.c:444 Max EAPOL-key M1 retransmissions exceeded for client 50:c7:bf:01:f2:19

*Dot1x_NW_MsgTask_0: Mar 23 08:54:14.629: %DOT1X-3-INVALID_REPLAY_CTR: 1x_eapkey.c:361 Invalid replay counter from client 50:c7:bf:01:f2:19 - got 00 00 00 00 00 00 00 00, expected 00 00 00 00 00 00 00 01


These logs indicate a driver issue with the device, specifically the 802.1x supplicant is problematic.

Device is HW ver 1.0 (US), running FW ver 1.0.8. Other HS100 device on network does not lose connectivity.

Client statistics from controller:

(Cisco Controller) >show client detail 50:c7:bf:01:f2:19
Client MAC Address............................... 50:c7:bf:01:f2:19
Client Username ................................. N/A
AP MAC Address................................... 00:26:cb:81:cb:00
AP Name.......................................... Basement
Client State..................................... Associated
Client NAC OOB State............................. Access
Wireless LAN Id.................................. 2
BSSID............................................ 00:26:cb:81:cb:03
Connected For ................................... 1578 secs
Channel.......................................... 11
IP Address....................................... 10.200.1.128
Association Id................................... 60
Authentication Algorithm......................... Open System
Reason Code...................................... 1
Status Code...................................... 0
Session Timeout.................................. 1800
Client CCX version............................... No CCX support
Mirroring........................................ Disabled
QoS Level........................................ Silver
802.1P Priority Tag.............................. disabled
WMM Support...................................... Enabled
Power Save....................................... OFF

--More-- or (q)uit
Current Rate..................................... m7
Supported Rates.................................. 1.0,2.0,5.5,11.0,6.0,9.0,
............................................. 12.0,18.0,24.0,36.0,48.0,
............................................. 54.0
Mobility State................................... Local
Mobility Move Count.............................. 0
Security Policy Completed........................ Yes
Policy Manager State............................. RUN
Policy Manager Rule Created...................... Yes
ACL Name......................................... none
ACL Applied Status............................... Unavailable
NPU Fast Fast Notified........................... Yes
Policy Type...................................... WPA2
Authentication Key Management.................... PSK
Encryption Cipher................................ CCMP (AES)
Management Frame Protection...................... No
EAP Type......................................... Unknown
Interface........................................ vlan-200
VLAN............................................. 200
Quarantine VLAN.................................. 0
Access VLAN...................................... 200
Client Capabilities:
CF Pollable................................ Not implemented

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CF Poll Request............................ Not implemented
Short Preamble............................. Implemented
PBCC....................................... Not implemented
Channel Agility............................ Not implemented
Listen Interval............................ 1
Fast BSS Transition........................ Not implemented
Fast BSS Transition Details:
Client Statistics:
Number of Bytes Received................... 25317
Number of Bytes Sent....................... 16971
Number of Packets Received................. 172
Number of Packets Sent..................... 84
Number of EAP Id Request Msg Timeouts...... 0
Number of EAP Request Msg Timeouts......... 0
Number of EAP Key Msg Timeouts............. 2
Number of Data Retries..................... 3
Number of RTS Retries...................... 0
Number of Duplicate Received Packets....... 2
Number of Decrypt Failed Packets........... 0
Number of Mic Failured Packets............. 0
Number of Mic Missing Packets.............. 0
Number of Policy Errors.................... 0
Radio Signal Strength Indicator............ -44 dBm

--More-- or (q)uit
Signal to Noise Ratio...................... 49 dB
Nearby AP Statistics:
Basement(slot 0) ..........................
antenna0: 1577 seconds ago -35 dBm............... antenna1: 1577 seconds ago -35 dBm