Hello, I had this for about a year 11 days ago.
Now the wifi is flashing amber and green and the circle is flashing as well.
If i try to reset it then it flashes the light open and off until it stops and the switch continues to flash.
Here's a video
What can i do at this point?
Do i need to buy/replace it?
Here's a video : https://www.youtube.com/shorts/6VntCYrzDzY
Thank you!
Hey @MissKalunji,
Hmmm. I would first check your wires to make sure that everything is secure and that there is nothing that may have become loose or is leaking current.
The Amber-Green is indicative of setup mode, but the blinking light white is an undocumented light status (so I am not sure what the actual cause would be)
If you have checked your wiring and that the fixture/light is not overloading the switch, you would then move to resetting the device. If you can, I would consider cutting the power to the switch so that it can reboot from nothing before setting the device up again.
Otherwise, you will need to get in contact with our support team directly. They will either have a fix for the behavior if it is known, or they will start the RMA process for a replacement.
Hello, Update,
I ended up buying a new one. It was the device itself that was faulty.
thanks!
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