Download from SD card not working

Download from SD card not working

Download from SD card not working
Download from SD card not working
2025-03-04 23:11:36

Download from SD card not working for outdoor camera 510ws. It complains I am not in same WiFi network. I have latest firmware

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#1
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Re:Download from SD card not working
2025-03-07 00:08:30 - last edited 2025-03-07 00:10:28

  @ZDudu,

There are a few things that can cause this, beyond not being connected to your home's WiFi - and it may just depend on how your router handles device-device communications.

- Your phone and device could be on different bands (2.4 vs 5GHz)

- You could be connecting to a different mesh node, RE, or Access Point as the camera

- You could have a vpn enabled on the camera

- Privacy settings in your phone's network settings may be interfering/preventing the device from communicating directly or being recognized as a local device.

- The device could be on an IoT network or isolated from your other devices - forcing the camera to communciate through the internet

 

Try taking a look at the above cases, to see if you can narrow down one of these as a culprit.

 

What type of network are you connecting to? What is the layout?

What Phone are you using the Tapo App on?

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Re:Download from SD card not working
2025-03-10 16:14:00

  @Riley_S the issue was app permissions to LAN. You should document better and also propagate the permission vs network connectivity/valudations issues better. Should be an easy fix if you propagate inner errors/exception better

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