Download from SD card not working

Download from SD card not working for outdoor camera 510ws. It complains I am not in same WiFi network. I have latest firmware
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content

There are a few things that can cause this, beyond not being connected to your home's WiFi - and it may just depend on how your router handles device-device communications.
- Your phone and device could be on different bands (2.4 vs 5GHz)
- You could be connecting to a different mesh node, RE, or Access Point as the camera
- You could have a vpn enabled on the camera
- Privacy settings in your phone's network settings may be interfering/preventing the device from communicating directly or being recognized as a local device.
- The device could be on an IoT network or isolated from your other devices - forcing the camera to communciate through the internet
Try taking a look at the above cases, to see if you can narrow down one of these as a culprit.
What type of network are you connecting to? What is the layout?
What Phone are you using the Tapo App on?
- Copy Link
- Report Inappropriate Content
@Riley_S the issue was app permissions to LAN. You should document better and also propagate the permission vs network connectivity/valudations issues better. Should be an easy fix if you propagate inner errors/exception better
- Copy Link
- Report Inappropriate Content

Information
Helpful: 0
Views: 166
Replies: 2
Voters 0
No one has voted for it yet.