Deco XE75 Pro Random Internet Drops – Seeking Solutions or Firmware Updates
Deco XE75 Pro Random Internet Drops – Seeking Solutions or Firmware Updates
Tags:
#Firmware Update
#Feature Request
#Client Devices
#Internet Connection
Hello everyone,
My Deco XE75 Pros have been experiencing frequent problems with random internet disconnections. The main node and AP nodes consistently display a green LED; however, my devices often indicate no internet access, and this issue occurs several times daily. A reset sometimes stabilizes the connection, but the problem inevitably returns after 20–40 minutes.
Setup Details:
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Hardware: Deco XE75 Pro (main node and two satellites).
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Firmware: Updated to the latest available version.
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Connection: Main node plugged directly into a modem/router combo.
Steps Taken:
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Hard reset of the entire Deco network, which temporarily resolved the issue, but disconnections resumed.
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Switched to AP mode as suggested in other threads, with no improvement.
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Disabled features like Beamforming and Fast Roaming — device dropouts persisted.
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Verified ISP modem/router bridge mode settings; no outages were reported in the area.
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Tested my ISP router and computer directly connected to the media converter — no issues occurred.
Recurring Issues:
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Devices (including smart home and IoT) repeatedly lose connection or disappear from the client list, even on a dedicated IoT band.
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Satellite nodes frequently disconnect and reconnect and sometimes switch between wired and wireless backhaul.
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LAN functionality stops working during WAN outages, preventing local file sharing and intranet activities.
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The client list often displays incorrect device names or fails to update when devices connect or disconnect.
I’m wondering if TP-Link can provide beta firmware or more advanced troubleshooting steps. I’d also appreciate input from anyone who has resolved similar issues or found a reliable workaround.
If TP-Link moderators are reading this, could this issue please be escalated for further investigation? Any detailed guidance or a firmware update would be greatly appreciated.
Thanks in advance for your help!
3 × XE75Pro (v3.0 | 1.2.11)
Current: 1.2.12