Hello,

I have seven of the Tapo C120 Indoor/Outdoor cameras the forum does not have that model listed and requires a model for some reason so I chose the C125 just to make this post as it is the closest to my model.

I was wondering if there was a firmware available for the C120 camera that either disables the noise canceling capability of the built-in mic or at least minimizes it? I use these cameras outside and if I am standing within 3 feet then the mic pics up the audio just fine but if I am any further than that the mic cuts out almost all audio and any audio loud enough only kicks the mic on for just a few moments and then goes quiet again. All seven of the c120 cameras I am using operate in the same manner and have similar firmware versions or at least say they are currently updated to the latest version.

I have already adjusted the settings in the Tapo app to max mic and speaker volume and it makes no difference. It also makes no difference whether I am recording to the cloud, 24/7 onto microsd, or motion activated.

Thanks,

Chris