KC420WS NOT CONNECTING TO HOME WIFI HELP

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KC420WS NOT CONNECTING TO HOME WIFI HELP

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

GucciChang

2023-12-09 04:50:45

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Registered: 2023-12-09

KC420WS NOT CONNECTING TO HOME WIFI HELP

2023-12-09 04:50:45

Model: KC420WS

Hardware Version:

Firmware Version:

My outdoor cam got disconnected from the power supply. i attempted to reconnect it after i plugged it back in and no dice. i then proceeded to delete the camera and tried to set up as a new camera again but it kept saying the network cannot connect to the camera. been like that everytime i try to set it back up plz help

1 Reply

Riley_S

2023-12-11 19:51:06

Posts: 3006

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Registered: 2022-04-18

Re:KC420WS NOT CONNECTING TO HOME WIFI HELP

2023-12-11 19:51:06

@GucciChang,

If it has been a while since you set the device up, go into your router's network settings and make sure that you did not set any reservations for the device or change any settings that could affect the setup.

If possible, try using an IoT network or Guest network where you can ensure that you are only using a 2.4GHz connection. You may also consider first setting the camera up indoors, where it will have a more reliable connection.

What phone are you using? Make sure that you do not have a VPN, Adblocker or Private Addressing enabled on your phone. You may consider trying the setup with another phone to see if anything changes.

Lastly, What router are you connecting your device to?

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KC420WS NOT CONNECTING TO HOME WIFI HELP

KC420WS NOT CONNECTING TO HOME WIFI HELP

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